Lead Enterprise Business Resiliency Governance Continuous Improvement

1 week ago


bangalore, India WELLS FARGO BANK Full time
About this role:
Wells Fargo is seeking a Lead Business Execution Consultant.
In this role, you will:
  • Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives.
  • Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate.
  • Review strategic approaches and effectiveness of support function and business performance.
  • Perform assessments through fact finding and data requiring creative approaches to solving complex issues and develop appropriate solutions or recommendations.
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans.
  • Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives.
  • Influence, guide and lead less experienced Strategy and Execution staff within the group.
About the Role:
Wells Fargo is seeking a Lead Business Execution Consultant, to be based in Bangalore or Hyderabad. Role will report locally to the Head of Business Continuity & Incident Management for Wells Fargo (India & Philippines).
This is a business partner facing role where the individual is expected to collaborate with teams Stateside, to ensure that year on year Resiliency Plans remain relevant and robust. The role requires a high performer with an eye for detail who can deliver quality outcomes within SLAs.
Expectations:
This role will assist with the growth of the EBR Continuous Improvement Initiative through the identification, design, and implementation of new processes and the modification of current processes as needed based on observations, partner discussions, and/or data outputs.
This person will ensure quality and compliance with organizational controls, policies, and procedures and will assist junior staff related to intake reviews related to multiple intake processes to ensure the content meets the standards of the EBR Continuous Improvement requirements and communicating with EBR Continuous Improvement peers, requesters, and senior leaders to ensure compliance and understanding of the intake expectations.
A sense of urgency and high attention to detail is necessary.
This role requires the ability to create and modify process flows based on observations, and verbal and written communications from process owners or Continuous Improvement Team members.
A strong report design background, identifying and documenting reporting requirements will be extremely helpful in this role.
This person must have the ability to work autonomously and provide feedback and escalations in a prioritized manner.
A strong technology/tool development background with database concepts knowledge will be extremely helpful in this role. Strong report design background, identifying and documenting reporting requirements is also helpful in this role.
This person must have the ability to support new tools as they may be developed and transition existing processes and data to new tools as needed, providing user support and hands on assistance within the Continuous Improvement Team during tool development.
Additional responsibilities include process flow validation and testing and liaising with partner resiliency programs; Control, Independent Risk Management, and Audit; program support to drive continuous improvement and program maturity using subject matter expertise.
We are looking for a team player with the ability to identify risks to deadlines and raise awareness in a timely manner to the appropriate parties, who will also bring enthusiasm to the team with new potential solutions, understanding that not all ideas can be incorporated, but still willing to give solutions and look at short term wins when possible.
This person will provide best in class customer support, proactively collaborates across the organization, and possesses strong influencing skills.
The individual is agile, proficient in navigating complex organizations and thrives in rapid, large-scale changes to business processes and organizational structure.
This person will have the ability to create job aids and assist with the creation and delivery of user documentation /presentations/ communications for large groups across varying organizational levels.
A successful candidate in this role makes decisions with accuracy, is self-motivated, organized, process driven, excels in managing their work in a changing environment, and does what's right.
. A background in business resiliency and continuity concepts is a must. Candidate must have strong and proficient communication skills and excel at articulating complex concepts and findings in a clear and succinct manner; verbal and written.
Timings will require at least half day overlap with USA, a regular workday will be from 1.30 pm IST - 10.30 pm IST, subject to earlier or later hours at times. Candidate must be based out of Wells Fargo India location and will be required to work in the office as per organization's In Office Adherence / Return to Office (RTO) which is currently a at a minimum of 3 days per week.
Required Qualifications:
Graduate / Postgraduate with overall experience of 12-14 years' which should include around 10 years in Business Continuity or Resiliency.
Advanced knowledge of Microsoft Office products; Word, Excel, PowerPoint, Outlook, Teams Wells Fargo BRDR Certification Tool skills required at an intermediate (minimum) level or above (Jira, SharePoint Administrator, Visio).
Experience in the Banking and Financial Services is preferred.
Desired Qualifications:
Working knowledge of and experience with resiliency tools and reporting. Experience working with Operational Resiliency System (ORS) and BCP Central is a plus. CBCI or CBCP industry certification from The BCI, UK or DRII, USA
Work Timings will require at least half day overlap with USA, a regular workday will be from 1.30 pm IST - 10.30 pm IST, subject to earlier or later hours at times. Candidate must be based out of Wells Fargo India location and will be required to work in the office as per organization's In Office Adherence / Return to Office (RTO) which is currently at a minimum of 3 days per week.
Posting End Date:
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.


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