Engineer - Customer Success

5 days ago


Pune, India Mindteck Full time

Engineer - Customer Success Location: Pune Qualification: BE Experience: 4-6 Years Job Description: Knowledge of Building Management System (BMS) Knowledge of HVAC systems such as Chilled Water System, Chillers, Cooling Towers, Primary & Secondary pumping systems, Hot Water System, Boilers, Different types of AHUs, FCUs, VAV etc. Knowledge of communication protocol like BACnet, MODBUS etc. Basic understanding of IT OT, cloud based analytics tools/solutions (Preferred) Technical acumen for HVAC equipment (AHU, VAV, FCU, Chillers, Cooling Tower) & Control system (Building Automation System) Adept at building and maintaining customer relationships amongst a diverse set of stakeholders. Must be customer focused and representation themselves independently with minimal supervision Ability to work under minimal supervision and exercise independent judgment. Will be managed and mentored by team leader. Position will require interfacing with Branch team, DS team, and customer technical teams at times. Demonstrate technical acumen in order to gain credibility amongst key internal stakeholders. Comfort in presenting to and speaking with mid management



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