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Team Leader Inside Sales(B2C)
4 weeks ago
Team Leader - Inside Sales
Company Profile:
YaClass is a European Edtech organization that expanded to India in 2019. The company specializes in training students in classes 6 to 10 in Math, Science, English, etc. Our platform offers personalized learning experiences through a combination of AI-driven software and professional mentoring.
Job Description:
- Handling the performance of a team of up to 7 BDEs/Sr.BDEs
- Optimizing and improving the sales funnel for the team
- Managing team attrition and motivation for team members
- Meeting sales and revenue goals individually and for the team members on a weekly and monthly basis
- Tracking and creating reports for the team
- Reviewing individual team members' performance and giving feedback
- Making decisions on team requirements based on quality and quantity
- Connecting with clients(students & parents) and fixing demo sessions with our mentoring team through calls, messages & emails
- Building a strong connection with clients, students and parents, rapport building, analyzing goals, needs, and capabilities of clients
- Following up with clients to clear their concerns and negotiations
Working Days :
5 days per week, 2 days off per week(fixed)
Job requirements:
- Should have the understandings of current market trends and scenarios.
- Must have a good understanding of B2C inside sales processes & metrics
- Minimum 1.5 to 2 years of B2C Inside Sales/Tele-Sales experience (Edtech preferable)
- Hands-on experience in dialing 100+ calls per day, scheduling demos for clients & using CRM software (Zoho, Leadsquared, Salesforce, etc.)
- Experience in collaborating with teammates, and other departments to accomplish tasks
- Adept at working with Google Suite(docs,sheets,slides)
- Should have leadership skills to inspire, motivate, and guide BDEs
- Excellent verbal & written communication skills in English & Tamil for interacting with customers
- Experience in working in a fast-paced work environment
- Strong objection handling and negotiation skills
- Revenue focused work-ethic
Package : Up to ₹6.5LPA(fixed)
Work Location : Chennai(Work from office)
Perks:
Performance-based promotion after 2 quarters after the probationary period
- 2 week fixed holidays(vacation) every year
*Terms and conditions apply
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