
ServiceNow Business Analyst
3 weeks ago
About the Job:
- Job Title: ServiceNow Business Analyst
- Skills : Agile/Scrum methodologies, BRDs, FRDs, process flows, user stories, and use cases
- Experience Required : 5 Years +
- Location: Indore/Pune/ Chennai
- Notice Period: Immediate Joiners Preferred
Job Description:
- Partner with business stakeholders to gather, document, and prioritize requirements for ServiceNow solutions.
- Analyze business processes and identify opportunities to leverage ServiceNow modules (HRSD, ITSM, ITOM) for automation and efficiency.
- Translate business requirements into detailed functional specifications, user stories, and acceptance criteria.
- Collaborate with developers, architects, and QA teams to ensure accurate solution delivery.
- Facilitate workshops, demos, and UAT sessions with business users.
- Ensure alignment of ServiceNow capabilities with organizational goals and compliance requirements.
- Support the design and configuration of workflows, catalog items, and reports within ServiceNow.
- Act as a subject matter expert (SME) for ServiceNow HRSD, ITSM, and ITOM modules.
About InfoBeans:
InfoBeans is a global digital transformation and product engineering company, enabling businesses to thrive through innovation, agility, and cutting-edge technology solutions. With over 1,700 team members across the globe, we specialize in custom software development, enterprise solutions, cloud, AI/ML, UX, automation, and digital transformation services .
At InfoBeans, we live by our core purpose of "Creating WOW" —for our clients, team members, and the community. Our collaborative culture, growth opportunities, and people-first approach make us one of the most trusted and rewarding workplaces.
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