
Customer Care Executive
3 weeks ago
This Opportunity is with a leading General Insurance company for their office in Mumbai location
Role: Customer Care Executive
Experience: 1 - 6 Years
Job Description:
Roles & Responsibilities:
- Responding to customer inquiries through phone calls, providing exceptional customer service at all times.
- Supplying accurate and timely information about our insurance products and services, helping customers make informed decisions.
- Resolving customer issues and concerns professionally and efficiently, always striving for customer service excellence.
- Collaborating with team members and other departments to ensure customer satisfaction and improve overall customer experience.
- Maintaining detailed records of customer interactions and transactions using contact management tools and CRM software.
- Contributing to a positive and supportive work environment, promoting teamwork and a strong work ethic.
Required Skillset:
- Qualification: Any Graduate Full Time
- Preferred Languages - English (Mandatory), Malayalam, Tamil, Kanada, Telugu, Bengali
- Candidate Location: Mumbai western line only or up to Powai and Kurla.
Interested Candidates can share their CV's
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