Customer Care Executive

1 day ago


Mumbai City District, India Krystal Integrated Services Limted Full time

Roles and Responsibilities

  • Handle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.
  • Provide accurate information on products/services offered by the company.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
  • Maintain records of all interactions with customers using CRM software.
  • Escalate complex issues to senior team members or supervisors when necessary.

Desired Candidate Profile

  • 1-5 years of experience in a similar role (customer care executive).
  • Excellent communication skills for handling inbound calls, emails, and chats.
  • Proficiency in backend operations processing and voice support processes.
  • Ability to work effectively under pressure during peak hours or high-volume periods.

Location

Sion, Mumbai.

Timings

9 am to 6 pm. Alternate Saturdays off. Sundays fixed off.

If interested, kindly call or WhatsApp



  • Mumbai City District, India Topgear Consultants Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    This Opportunity is with a leading General Insurance company for their office in Mumbai locationRole: Customer Care ExecutiveExperience: 1 - 6 YearsJob Description:Roles & Responsibilities:Responding to customer inquiries through phone calls, providing exceptional customer service at all times.Supplying accurate and timely information about our insurance...


  • Mumbai City District, India Topgear Consultants Full time

    This Opportunity is with a leading General Insurance company for their office in Mumbai location Role: Customer Care Executive Experience: 1 - 6 Years Job Description: Roles & Responsibilities: Responding to customer inquiries through phone calls, providing exceptional customer service at all times. Supplying accurate and timely information about our...


  • Mumbai City District, India Krystal Integrated Services Limted Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Roles and ResponsibilitiesHandle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.Provide accurate information on products/services offered by the company.Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.Maintain records of all interactions with customers using CRM...


  • Prabhadevi, Mumbai, Maharashtra, India ZIQITZA HEALTH CARE LTD Full time

    Require: Customer Care Executive Location: Prabhadevi, Mumbai, Maharashtra Qualification: Under Graduate Job Profile: Back Office Time: Rotational (8 Hour Shift) Work Experience: 2 Years **Salary**: CTC ₹ 21,000.00 - ₹22,000.00 per month Speak To HR -8108537712 **Salary**: CTC ₹21,000.00 - ₹22,000.00 per month Schedule: - Rotational...


  • Salt Lake City, India BDV Private Limited Full time

    The Customer Care Executive plays a pivotal role in ensuring exceptional customer satisfaction and maintaining positive relationships with clients. This position involves effectively addressing customer inquiries, resolving issues, and providing high-quality service across various communication channels. The Customer Care Executive represents the company as...


  • Thane District, Maharashtra, India Employee Hub LLP Full time

    We are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job Specifications Education/ Formal...


  • Kolkata District, West Bengal, India Calltawk Solution LLC- FZ Full time

    **Job Title**: Customer Care Executive (CCE) **Company**: CallTawk **Salary**: Based on experience and last drawn salary **Experience**: Prior experience in a similar customer care role is required **Key Responsibilities**: - Handle inbound and outbound calls professionally and efficiently - Resolve customer queries and concerns with accuracy and empathy -...


  • Mumbai, India Sher Bazaar Full time

    We are Hiring for Customer Care Executive /voice Process / Tele-caller Location: Lower Parel (Mumbai) Designation: Customer Care Executive/ Tele Callers/ Voice Process Responsibilities and Duties Excellent Communication ( Hindi / English ) Client Servicing Skills Ability to Work hard **Salary**: Up to ₹112,000.00 per year Schedule: - Flexible shift


  • Mumbai, India Sher Bazaar Full time

    We are Hiring for Customer Care Executive /voice Process / Tele-caller Location: Lower Parel (Mumbai) Designation: Customer Care Executive/ Tele Callers/ Voice Process Responsibilities and Duties Excellent Communication ( Hindi / English ) Client Servicing Skills Ability to Work hard **Salary**: Up to ₹112,000.00 per year Jadwal: - Flexible shift


  • Mumbai, India Sher Bazaar Full time

    We are Hiring for Customer Care Executive /voice Process / Tele-caller Location: Lower Parel (Mumbai) Designation: Customer Care Executive/ Tele Callers/ Voice Process Responsibilities and Duties Excellent Communication ( Hindi / English ) Client Servicing Skills Ability to Work hard **Salary**: ₹11,000.00 - ₹13,000.00 per month Schedule: - Fixed...