Technical Support Engineer
2 weeks ago
We are currently seeking a Technical Support Engineer - Field to become part of our team in the IT Services industry. The ideal candidate will possess at least 2 years of experience in system troubleshooting, installation and configuration, network support, printer configuration, antivirus management, access control, and exceptional customer service skills. Responsibilities: - Providing on-site technical support and troubleshooting for systems and networks - Identifying and resolving system issues, diagnosing standard software issues, and reporting hardware issues to OEM/Vendors - Handling troubleshooting, installation, re-installation, and configuration of systems, printers, and scanners - Configuring desktop and laptop according to standardization policies - Installing and configuring in-scope client software/applications - Coordinating with vendors for access control and technical support - Troubleshooting and configuring e-mail clients - Supporting local area network issues (LAN) and DHCP client - Installing antivirus software and ensuring virus definition auto updates - Installing approved patches onto desktops/laptops - Configuring Print Queues for Servers/Users/Groups and setting appropriate rights and permissions for accessing printers - Managing vendors and coordinating with 3rd parties for IT Assets and vendor issues - Logging and coordinating escalated calls with vendors and tracking them until resolution - Assisting with maintenance for non-technical failures of AV components - Managing voice lines and coordinating with EPABX vendor for technical issues - Providing hands-on support for network-related issues at different sites and coordinating with GOC team for network-related issues - Publishing and sharing monthly service reports - Engaging in support and understanding of new tools and technologies related to endpoint management Requirements - Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role in the field- Hands-on experience with Windows/Linux/Mac OS environments for at least 2 years- Working knowledge of office automation products and computer peripherals such as printers and scanners- Familiarity with network security practices and anti-virus programs- Ability to perform remote troubleshooting and provide clear instructions- Customer-oriented attitude- BSc in Computer Science or relevant field- Must have a two-wheeler and driving license for field calls. Benefits - Health insurance coverage for employees and their families - Long-term benefit savings plan with employer matching contributions - Opportunities for professional development and advancement within the organization
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Technical Support Engineer
2 days ago
Pune, Maharashtra, India Avalara Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWhat You'll DoThe Technical Support Engineer acts as the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and...
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Technical Support Engineer
1 week ago
Pune, Maharashtra, India CludoBits IT Solutions Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionCludoBits IT Solutions Pvt Ltd is a leading technology solutions provider, delivering innovative and cost-effective solutions to clients. As an esteemed OEM business partner with industry titans such as IBM, Dell, HP, Lenovo, and Cisco, we specialize in IT Infrastructure, Networking, and System Integration. Our state-of-the-art IT...
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Technical Support Engineer
2 weeks ago
Pune, Maharashtra, India Synopsys Full time ₹ 5,00,000 - ₹ 12,00,000 per yearWe Are:At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the...
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Technical Support Engineer
9 hours ago
Pune, Maharashtra, India Greenovative Energy Full time ₹ 12,00,000 - ₹ 24,00,000 per yearThis is a full-time, on-site role for a Technical Support Engineer specializing in Industrial Automation, based in Pune. In this role, you will be responsible for providing technical support to customers, diagnosing and resolving technical issues, troubleshooting industrial automation systems, and ensuring client satisfaction.Key Skills: -• Excellent...
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Technical Support Engineer
3 weeks ago
Pune, India Hiresquad Full timeJob Description Hiresquad Resources is urgently looking for Technical Support Engineers for a leading MNC in Pune. We're seeking individuals with strong technical knowledge in hardware, networking, and Microsoft technologies, comfortable with a 24x7 rotational shift environment. This is a fantastic opportunity for both freshers and those with up to 1 year of...
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Technical Support Engineer
6 days ago
Pune, Maharashtra, India Dobot Robotics Full time ₹ 9,00,000 - ₹ 12,00,000 per yearProvide expert technical support to our channel partners and end usersYour primary tasks will be to support, train and develop our users and partners inIndia. Technical support will be handled through either email, telephone or on site at our users' premises. You will be travelling approximately 90 days a year. Your role will include the following...
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Technical Support Engineer
6 days ago
Pune, Maharashtra, India Avalara APAC Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWhat You'll DoThe Technical Support Engineer acts as the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customers and internal Avalara departments for AvaTax and all related Connectors. You will work directly with customers, responding to email requests promptly, working with Avalara engineers to resolve issues, and...
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Technical Support Engineer
2 weeks ago
Pune, Maharashtra, India Power Bridge Full time ₹ 4,00,000 - ₹ 8,00,000 per yearWe are currently seeking a Technical Support Engineer - Field to become part of our team in the IT Services industry. The ideal candidate will possess at least 2 years of experience in system troubleshooting, installation and configuration, network support, printer configuration, antivirus management, access control, and exceptional customer service...
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Technical Support Engineer
2 weeks ago
Pune, India Kibo Full timeDescription ABOUT THIS ROLE As a Support Engineer at KIBO, you will be responsible for providing advanced technical support to customers and resolving complex software issues. You will act as a guide for our clients, collaborate with product development teams to identify and resolve product issues, identify and troubleshoot system-wide issues, and coordinate...
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Technical Support Engineer
4 weeks ago
Pune, India Jobted IN C2 Full timeJob Description - Grade Specific Tech Support Engineer Location :- Pune/Mumbai Experience :- 4 to 6 Years Choosing Capgemini Engineering means choosing a place where you’ll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what’s possible. Join us in helping leading organizations unlock the value...