
Technical Support Engineer
1 day ago
Company Description
CludoBits IT Solutions Pvt Ltd is a leading technology solutions provider, delivering innovative and cost-effective solutions to clients. As an esteemed OEM business partner with industry titans such as IBM, Dell, HP, Lenovo, and Cisco, we specialize in IT Infrastructure, Networking, and System Integration. Our state-of-the-art IT solutions and services empower organizations to achieve their objectives through digitalization, automation, and meticulous data management. CludoBits has played a pivotal role in equipping organizations with reliable, easy-to-manage solutions, resulting in increased productivity, heightened efficiency, and a remarkable return on investment.
Role Description
This is a full-time, on-site role for a Technical Support Engineer located in Pune. The Technical Support Engineer will be responsible for providing technical support, troubleshooting issues, and performing analytical tasks. The role also involves delivering superior customer support and customer service to ensure client satisfaction and seamless operation of IT systems.
Qualifications
- Technical Support and Troubleshooting skills
- Strong Analytical Skills
- Customer Support and Customer Service skills
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Bachelor's degree in Information Technology, Computer Science, or related field
- Experience in the IT industry is a plus
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