Customer Service Representative

2 weeks ago


Lucknow, India My Mentor Full time

We are seeking a detail-oriented and tech-savvy CRM Executive with exceptional English communication skills to manage and enhance our customer relationship management systems. The ideal candidate will play a pivotal role in ensuring seamless communication between students, parents, counselors, and partner institutions, thereby contributing to the success of our overseas education consultancy services.

Key Responsibilities:

  • Manage and update student records in the CRM system, ensuring data accuracy and confidentiality.
  • Track leads, follow-ups, and application statuses to facilitate timely interventions.
  • Ensure smooth communication flow between counselors, students, and management.
  • Generate regular reports and dashboards for performance tracking and decision-making.
  • Coordinate with the counseling team to improve lead conversion rates.
  • Maintain data accuracy and confidentiality at all times.
  • Liaison and interact with students from time to time for application and admission process related tasks

Job Types: Full-time, Permanent, Fresher

Pay: ₹8, ₹20,000.00 per month

Benefits:

  • Cell phone reimbursement

Expected Start Date: 09/09/2025



  • Lucknow, India Cakes by Ch Full time

    **Customer Service Representative Responsibilities**: - Handling Customer Requests on Whatsapp Web. (Laptop is mandatory) - Showing them Cake designs, taking and managing the cake orders. - Handling Customer Grievances. **Requirements**: - Laptop is Mandatory. - Work can be performed from home. - Good Convincing Skills and ability to handle...


  • Lucknow, Uttar Pradesh, India Trash tokri service management private limited Full time ₹ 1,56,000 - ₹ 1,92,000 per year

    Customer service is broader and encompasses all interactions. Customer service agents are more relationship-driven and aim to help ensure customer satisfaction. Customer service teams focus on creating a positive overall experience throughout the customer journey. Great customer service includes assisting customers before, during and after a purchase, as...


  • Lucknow, Uttar Pradesh, India Bright 4 wheel Sales Pvt. Ltd Full time

    **Full job description** **Automotive Customer Service Representative - Essential Duties** - Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety. - Introduces customers to service and parts personnel, indicating shop...


  • Lucknow, India Ada Designer Chikan studio Full time

    Job description **Job Responsibilities and Duties** - Providing splendid customer services to customers in a friendly and courteous manner at all times. - Having sufficient knowledge about the products and services and respond to all inquiries accordingly. - Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are...


  • Lucknow, India MS VIRENDRA KUMAR AND COMPANY Full time

    Join us as a Customer Service & Operations Analyst - In this customer-centric role, you’ll deliver successful outcomes for your customers by investigating their queries and understanding their needs - You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries - Job Types: Full-time, Part-time,...


  • Lucknow, India Atrangii Network pvt ltd Full time

    We are looking for customer service who has knowledge of handling customers queries calmly and providing them the solution. Good knowledge in computer will be preferred. Qualification: 12 pass minimum **Salary**: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift - Flexible shift Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably...


  • Lucknow, India Vaishnavi Support Services LLP Full time

    Vacancy for customer support Representative Qualification : Graduation Experience: -1 to 2 years in customer service /BPO etc. Good communication skills in English required. Knowledge of computer, Internet Ms office and E commerce. Job description Interact with prospect and existing customers Solve their queries Help them make the...


  • Lucknow, India Aigentity Full time

    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!What You’ll DoRespond to customer inquiries via email, chat, and...


  • Lucknow, India Woodrock infotech pvt ltd Full time

    **Job Title**: Inbound Call Centre Agent **Department**: Customer Service **Position Overview**: As an Inbound Call Centre Agent, you will be the first point of contact for our valued customers, providing exceptional service and assistance. This role requires effective communication skills, problem-solving abilities, and a customer-centric approach. **Key...


  • Lucknow, Uttar Pradesh, India My Mentor Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    We are seeking a detail-oriented and tech-savvy CRM Executive with exceptional English communication skills to manage and enhance our customer relationship management systems. The ideal candidate will play a pivotal role in ensuring seamless communication between students, parents, counselors, and partner institutions, thereby contributing to the success of...