HRBP -Manager - Pune/Mumbai

5 days ago

Pune, India eClerx Full time

Business HR Process Manager Roles and Responsibilities

  • Work closely with the Program Leader and other senior managers in the program to ensure a balance in HR & Ops communication and that company policies are adhered to, in the program
  • Work closely with Business on calibration process for performance management system
  • Understand employee pulse, escalate to appropriate levels & ensure end to end resolution
  • Investigate and close any conduct related violation and take necessary disciplinary action wherever required
  • Monitor & govern Performance Coaching & Improvement process for bottom performers in the program
  • Carry out career and capability development programs for identified group of A-PM pool
  • Attrition management for the program/process
  • Target Fostering an ecosystem of quick turn around for grievances while endeavouring to reduce the quantum gradually

HR Reach out

  • Connect one-on-one with Analyst- Manager pool during the pulse check
  • Govern leadership connects for the program
  • Oversee the 90-Day on-boarding & assimilation program for Analyst -Manager pool in the program
  • Coach employees for them to invest in their capability building

Performance Appraisal and Career Planning

  • Conduct sessions to educate employees on Performance Management System
  • Ensure goal-setting activities getting carried out between the managers and their direct reports basis defined timelines
  • Guide & sensitize managers with evaluation process
  • Close appraisal calibration with Business

HR Ops Compliance

  • Conduct exit interviews of Analyst-Process Manager within timelines
  • Timely closure of Bottom Quartile
  • Close Back Ground verification cases of Analyst-Process Manager in the Program where Insufficiency/discrepancy has been identified

Tracker Updating and Reporting

  • Ensure that all trackers including pulse, disciplinary (conduct and performance) are updated promptly and further shared with the Sr. HR BP and other stakeholders
  • Create all necessary reports and dashboards required for each program/process area

Drive REWARDS & RECOGNITION in the program to recognize & reward contribution and achievement to motivate higher performance levels

Minimum Qualifications

  • Graduate + MBA
  • Overall experience of 5+ years and should have at least 3 years of experience working in a Business Partnering role in a KPO/IT or ITES Industry

Shift Timings - 11:30 am to 8:30 pm

Notice Period required - 45 to 60 Days at max

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