Tele-Marketing Executive – B2B Industrial Pumps

Job Description We are seeking a Tele-Marketing Executive to drive pre-sales engagement across India for our Industrial pump business. This office-based role focuses on proactive outreach to industrial customers, identifying needs, qualifying leads, and generating actionable opportunities for the sales team. The ideal candidate will play a key role in expanding market presence by leveraging CRM data and digital communication tools to build relationships, understand pain points, and support the sales pipeline with accurate, timely follow-ups. The position is central to lead generation and customer nurturing in a fast-paced, results-driven environment. Responsibilities Conduct outbound calls to industrial customers across India using data from CRM, field marketing, IndiaMART, past enquiries, and existing client lists. Introduce Bonzer Marketeers and our product portfolio, highlighting key benefits and applications. Assess customer usage of our products, including brand/model details and consumption patterns. Identify and document customer challenges such as pricing, delivery delays, quality concerns, availability, or service issues. Classify leads and update records in CRM or Excel accordingly. For Hot leads , gather detailed requirements, create formal enquiries or opportunities, and schedule calls or meetings for the sales team. Follow up on pending quotations, past enquiries, and inactive (“sleeping”) customers via phone and WhatsApp. Share company profiles, product catalogs, and promotional offers via WhatsApp and email , with proper documentation in CRM. Maintain comprehensive call logs, including remarks, next steps, and follow-up dates. Submit daily reporting on calls made, connected calls, qualified leads, enquiries generated, and appointments set. Collaborate closely with field marketing and sales teams to ensure seamless lead handover and consistent follow-through. Requirements Education: Any graduate (Commerce, Science, or Engineering preferred). Experience: 0–3 years in tele-calling, tele-sales, customer service, or inside sales; B2B or industrial sales experience is a plus but not mandatory. Freshers with strong communication skills and confidence on the phone are encouraged to apply. Language: Proficient in Hindi and basic English (essential); knowledge of Gujarati and/or other Indian languages (Marathi, Tamil, Telugu, Kannada, etc.) is advantageous. Work Style: Ability to manage 60–80 outbound calls per day and maintain consistent follow-up cycles. Skills & Competencies Clear, confident, and professional telephone communication with a polite and customer-focused tone. Strong listening skills to capture accurately and interpret customer needs during calls. Disciplined follow-up habits with consistent use of reminders and timely status updates. Basic understanding of the B2B enquiry–quotation–PO process (on-the-job training provided). Proficiency in MS Excel, email, WhatsApp Web, Zoho CRM , or similar tools. Highly organized, detail-oriented, and reliable in maintaining accurate and up-to-date records. Positive mindset, patience, and persistence when engaging with prospects. Benefits Fixed salary with performance incentives based on leads, enquiries, and appointments generated. Day-shift, office-based role with a comfortable work environment and supportive, small team. Training on products, industrial segments, and CRM, with growth opportunities into inside sales / senior tele-marketing / coordination roles. Requirements Education: Any graduate (Commerce, Science, or Engineering preferred). Experience: 0–3 years in tele-calling, tele-sales, customer service, or inside sales; B2B or industrial sales experience is a plus but not mandatory. Freshers with strong communication skills and confidence on the phone are encouraged to apply. Language: Proficient in Hindi and basic English (essential); knowledge of Gujarati and/or other Indian languages (Marathi, Tamil, Telugu, Kannada, etc.) is advantageous. Work Style: Ability to manage 60–80 outbound calls per day and maintain consistent follow-up cycles. Skills & Competencies Clear, confident, and professional telephone communication with a polite and customer-focused tone. Strong listening skills to capture accurately and interpret customer needs during calls. Disciplined follow-up habits with consistent use of reminders and timely status updates. Basic understanding of the B2B enquiry–quotation–PO process (on-the-job training provided). Proficiency in MS Excel, email, WhatsApp Web, Zoho CRM, or similar tools. Highly organized, detail-oriented, and reliable in maintaining accurate and up-to-date records. Positive mindset, patience, and persistence when engaging with prospects.