Receptionist

3 months ago


india The Candid Solutions Full time
Job Description
We are looking for a friendly and organized individual to serve as our Receptionist. The Receptionist will be the first point of contact for visitors, clients, and employees, and will play a key role in providing administrative support and ensuring smooth office operations.
Requirements
  • High school diploma or equivalent; additional education,administration or related field is a plus.

  • Previous experience in a receptionist or customer service role preferred.

  • Excellent verbal and written communication skills, with a professional and courteous manner.

  • Strong interpersonal skills, with the ability to interact effectively with people at all levels, both in person and over the phone.

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment such as phones, etc.

  • Exceptional organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.

  • Positive attitude, willingness to learn, and ability to adapt to changing priorities and responsibilities.

  • Ability to maintain confidentiality and handle sensitive information with discretion and professionalism.



Responsibilities:

  • Greet and welcome visitors, clients, and employees with a warm and professional demeanor, ensuring a positive and memorable experience.

  • Answer and direct incoming phone calls, taking messages and transferring calls to the appropriate person or department as needed and also managing social media platforms .

  • Manage the reception area, including maintaining a clean and organized workspace, ensuring adequate supplies of office materials, and coordinating repairs and maintenance as necessary.

  • Schedule and confirm appointments and meetings.

  • Handle incoming and outgoing  packages, and deliveries and arranging for courier services as needed.

  • Assist with administrative tasks such as data entry, filing, photocopying, scanning, providing support to office staff as requested.

  • Provide information and assistance to visitors and callers regarding company product and escalate inquiries or issues to the appropriate department or personnel as necessary.

  • Coordinate with other administrative staff and departments to ensure seamless communication and collaboration across the organization.

  • Perform other duties as assigned by management to support the overall goals and objectives of the company.



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