SpectraMedix - Production Support Engineer - Java
3 weeks ago
RESPONSIBILITIES :
Responsible for client Deliverables that include :
- Support Model tickets handling: The individual will be in responsible of client tickets and offer L1/L2 level analysis for everything from application issues to access requests.
- Track tickets to ensure you don't miss any SLA violations.
- Client Monthly Full Refresh: The individual will be in responsible of managing the daily client refresh tasks, which include refreshing the Medicaid, Claims, and Medicare data sets within defined Plan dates.
- Client Quality Refresh (5-days TAT): The individual will be in responsible of Quality Refresh, which has a five-day turnaround time.
- Keep a tab on bugs raised by QA team for any refresh and work closely with DEV team (if needed) till closure.
QUALIFICATIONS :
- 3 - 9 Years' experience into Production / Application support in Java environment
- SQL Skills and good Communication Skills are mandatory.
- Experience with production environment and running the windows batch files for desired operation.
- Apache tomcat understanding that involves configuration and creating build.
- Basic knowledge with Elasticsearch using sense plugin
- Apache tomcat knowledge for preparing build and configuration
- Good to have basic JAVA knowledge in production (JAR / WAR / EAR files).
- Good to have L1/L2 analysis knowledge.
- Experience in Reports preparation using SQL queries.
- Good to have Healthcare / FHIR data model experience.
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Gurugram, India SpectraMedix Full timeSpectraMedix : We provide actionable insights to make our clients successful with Value Based Care Initiatives.SpectraMedix empowers our US healthcare clients to improve quality and achieve their financial goals. Our clinical and population health intelligence solutions deliver meaningful real-time data analytics that enable reductions in preventable...
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gurugram, India SpectraMedix Full timeSpectraMedix : We provide actionable insights to make our clients successful with Value Based Care Initiatives.SpectraMedix empowers our US healthcare clients to improve quality and achieve their financial goals. Our clinical and population health intelligence solutions deliver meaningful real-time data analytics that enable reductions in preventable...
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