Operations Associate

3 weeks ago

Mumbai, India BrandTouch & Analytics Full time

Company Description

BrandTouch & Analytics is a new generation boutique marketing communication incubator that integrates technology, data, and execution to deliver measurable impact. We support specialized firms such as DirectX and YConnect, offering 360° marketing solutions to help brands connect, engage, and grow with their consumers. Our ventures focus on future-oriented communication strategies to drive company success and innovation.

Role Description

This is a full-time on-site role for an Operations Associate located in Mumbai. The Operations Associate will manage day-to-day operational tasks, coordinate with various departments, and ensure seamless efficiency within the company. Responsibilities include handling customer service inquiries, supporting analytical work, and maintaining effective communication across the organization.

HIRING for Operation Associate

Job Title: Operations Operation Associate– BTL Activities

Location: Mumbai

Industry: Advertising & Marketing (BTL / Events / Activation)

About the Role:

We are looking for a dynamic and detail-oriented Operations Executive to manage on-ground BTL (Below The Line) marketing activities. The role involves coordination, vendor management, execution, and monitoring of campaigns and activations to ensure smooth delivery for clients.

Key Responsibilities:

Plan and execute BTL activations, events, roadshows, promotions, and brand experiences.

Coordinate with vendors, suppliers, and internal teams to ensure timely execution.

Handle logistics, manpower deployment, permissions, and material movement.

Monitor activities on-ground to ensure brand guidelines and client expectations are met.

Prepare execution reports, MIS, and post-activity documentation.

Ensure cost control, quality, and timely delivery of campaigns.

Requirements:

Graduate in Marketing, Advertising, Mass Media, or related field.

1–3 years of experience in BTL activations, events, or advertising operations.

Strong organizational and multitasking skills.

Excellent communication and negotiation skills.

Ability to work under pressure and travel for on-ground execution.

What We Offer:

Exposure to leading brands and large-scale BTL campaigns.

A dynamic and creative work environment.

Opportunities for career growth in operations & client servicing.

Qualifications

  • Strong Operations and Analytical Skills
  • Excellent Interpersonal and Communication abilities
  • Proficiency in Customer Service
  • Ability to work collaboratively in a team environment
  • Bachelor's degree in Business Administration, Operations Management, or related field
  • Previous experience in similar roles is advantageous

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