Sales & Guest Relations -

7 days ago

Bengaluru, Karnataka, India Happy Retreats Full time

Do you have a deep understanding of customer needs and an instinctual ability to sell? Are you passionate about hospitality, with a full of stories to prove it? If the next step in your career includes being part of an outstanding, dynamic sales team focused on leveraging a leading experiential hospitality brand, then read on. 

Think you have what it takes? You will be successful in your role by effectively:

 
• Understanding that the guest comes first and that making them feel that way will be the key to our success. 


• Accompanying the guest in their planning stage by uncovering all of their needs and requirements to be able to propose the perfect selection of retreats for their upcoming getaway. 


• Ensuring a proactive follow-up with guest from the planning stage to booking of the retreats. 


• Building a rapport of trust with the guest by delivering on what you promised: providing the right information within the appropriate time frame; 


• Representing Happy Retreats with suppliers for all guest related matter during the booking stage. 


• Meeting and exceeding monthly sales targets; 


• Managing ongoing relationship with guest: following up on satisfaction survey results, ongoing communication to nurture and help plan next getaway. 


• Managing multiple guests request simultaneously with phone and email and ensuring all conversations are responded to in a timely manner. 


• Research and source for new revenue opportunities and methods to achieve sales goals; 


• Search assigned market for new B2B streams on a regular basis; 


• Build and establish travel agency business within market; 


• Retain and manage business relationships for each agency and develop a personalized approach to help maximize B2B profits. 


• Generate ideas and strategies to actively participate in companies growth. 


• Perform other job-related functions as assigned. Who you are and what you've accomplished: 


• You have sales, hospitality, or service related experience; 


• You are self-motivated and results driven; 


• You are very well organized and have the ability to prioritize and manage multiple activities at the same time; 


• You strive in an environment that fast paced and always evolving making you very adaptable; 

 
• You are customer focused: you have a friendly professional approach when dealing with guests and are committed to their satisfaction; 


• You are a quick learner, open to feedback, and invest in your own continuous improvement; 


• You are all about attention to detail and take pride in your work. This is not your average day job Under the Happy Retreats roof, you create your own success. To help make it happen, we provide: 

 
• A dynamic & entrepreneurial atmosphere where you are given room to do your best work; 


• A casual dress code; we want your ability to close, not your clothes'. at Happy Retreats, we look beyond the piece of paper; 

Think you're a good fit? Apply today 

  • Sales & Guest Relations Specialist

    7 days ago

    Bengaluru, Karnataka, India Happy Retreats Full time

    We are seeking a highly skilled Sales & Guest Relations specialist to join our dynamic experiential hospitality team. As a key member of our sales team, you will be responsible for leveraging our leading brand to deliver exceptional guest experiences.The ideal candidate will have a deep understanding of customer needs and an instinctual ability to sell. They...

  • Guests Relations Executive

    5 days ago

    Bengaluru, Karnataka, India JadeCaps Full time

    Job DescriptionCompany DescriptionJadeCaps is a proptech platform operating residential apartments, villas, and farmhouses across India and South Asia. JadeCaps has developed an ecosystem to help millions of second homeowners monetize their assets through full-stack management, marketing and branding, tech-driven distribution, revenue optimization, interior...

  • Guest Relations Manager(HOD)

    1 week ago

    Bengaluru, Karnataka, India Play Arena Full time

    Job DescriptionJob Description: Guest Relations HODAs the Guest Service Manager & Head of Department at PLaY Arena, you will play a crucial role in ensuring exceptional guest experiences and efficient operations. Your responsibilities will include: 1. Guest Services Leadership: Overseeing all aspects of guest services, including admissions, ticketing,...

  • Guest Relations Manager(HOD)

    2 weeks ago

    Bengaluru, Karnataka, India Play Arena Full time

    Job Description: Guest Relations HOD As the Guest Service Manager & Head of Department at PLaY Arena, you will play a crucial role in ensuring exceptional guest experiences and efficient operations. Your responsibilities will include: 1. Guest Services Leadership: Overseeing all aspects of guest services, including admissions, ticketing, inquiries, and...

  • Guest Relations Specialist

    5 days ago

    Bengaluru, Karnataka, India C. Krishniah Chetty & Co Full time

    Company OverviewC. Krishniah Chetty & Co is a distinguished name in the Luxury Goods & Jewelry industry, celebrated for its exquisite craftsmanship and dedication to quality. Nestled in the heart of Bengaluru North, Karnataka, our brand continues to evolve, reflecting the elegance and sophistication of fine jewelry. With a committed team of 51-200 employees,...

  • Guest Relations Specialist

    4 days ago

    Bengaluru, Karnataka, India C. Krishniah Chetty & Co Full time

    Job DescriptionCompany OverviewC. Krishniah Chetty & Co is a distinguished name in the Luxury Goods & Jewelry industry, celebrated for its exquisite craftsmanship and dedication to quality. Nestled in the heart of Bengaluru North, Karnataka, our brand continues to evolve, reflecting the elegance and sophistication of fine jewelry. With a committed team of...

  • Guest Relation Executive

    2 weeks ago

    Bengaluru, Karnataka, India Olive by Embassy Full time

    1. Welcome guests during check-in and give a fond farewell to guests while checkout. 2. Handling guest complaints and concerns in an efficient and timely manner.3. Overseeing VIP guests, arrivals and departures. 4. Allocate rooms to all arriving guests.5. Maintain up-to-date information on room rates, current...

  • Guest Experience and Sales Professional

    7 days ago

    Bengaluru, Karnataka, India Happy Retreats Full time

    Job DescriptionWe're seeking a highly motivated Sales & Guest Relations professional to join our team at Happy Retreats. As a key member of our sales team, you will be responsible for creating unforgettable guest experiences.Your key responsibilities will include:Understand the importance of the guest and strive to make them feel valuedAssist guests in...

  • Guest Service Manager

    4 days ago

    Bengaluru, Karnataka, India JadeCaps Full time

    About JadeCapsJadeCaps operates a unique ecosystem that empowers second homeowners to maximize their asset value through tech-driven solutions and personalized services.Hospitality Excellence at Every StepOur commitment to excellence extends from initial guest interactions to post-stay feedback, ensuring every experience meets our high standards.Meet the...

  • Guest Experience Specialist

    1 day ago

    Bengaluru, Karnataka, India Target Full time

    About Us:At Target, we strive to deliver exceptional service and support to our guests and team members. Our Target Enterprise Services (TES) organization plays a vital role in achieving this goal by providing top-notch assistance through various contact centers.We take pride in infusing every interaction with our signature service that guests and team...

  • Hospitality and Guest Experience Professional

    2 hours ago

    Bengaluru, Karnataka, India Happy Retreats Full time

    In this exciting role, you will be responsible for building a rapport of trust with guests by providing personalized solutions that meet their unique needs. You will work closely with clients to understand their requirements, propose tailored retreat options, and ensure a smooth booking process.A successful Sales & Guest Relations professional will have a...

  • Guest Services Associate

    2 weeks ago

    Bengaluru, Karnataka, India Autogrill Full time

    Job DescriptionCompany DescriptionAutogrill is a global leader in food & beverage services for travellers, operating in 30 countries on 4 continents with about 46,000 employees managing about 3,300 points of sale at 774 locations. The company serves people on the move primarily in airports and motorways, with a selective presence in other locations like...

  • Guest Blog Outreach Coordinator

    3 weeks ago

    Bengaluru, Karnataka, India DemandNXT Full time

    About DemandNXTDemandNXT is a leading demand generation company based in Bengaluru, India. Our mission is to provide comprehensive solutions to meet the sales needs of B2B companies. We pride ourselves on our impressive client list and strive to continuously enhance customer value.Job SummaryWe are seeking an experienced Guest Posting Outreach Specialist to...

  • Guest Services Specialist

    7 days ago

    Bengaluru, Karnataka, India The Hosteller Full time

    Guest Services Specialist:The Guest Services Specialist is responsible for delivering an exceptional guest experience at The Hosteller. This includes managing check-ins and check-outs, handling reservations, and providing comprehensive information about hotel facilities and services.Responsibilities:Welcome guests warmly and efficiently manage the check-in...

  • Senior Specialist TCOM Guest Services

    2 days ago

    Bengaluru, Karnataka, India Target Full time

    About Us: Target is a Fortune 50 company and one of America's leading retailers. Our Target Enterprise Services (TES) organization provides exceptional service and support to guests and team members. TES comprises several key areas, including contact centers focused on resolving issues quickly and seamlessly. We pride ourselves on infusing every interaction...

  • Senior Specialist TCOM Guest Services

    4 days ago

    Bengaluru, Karnataka, India Target Full time

    Senior Specialist TCOM Guest Services About us: Target is an iconic brand, a Fortune 50 company and one of America's leading retailers... The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor...

  • Guest Services Associate

    2 weeks ago

    Bengaluru, Karnataka, India Avolta Full time

    Company OverviewAvolta AG is a leading travel retail and travel food & beverage company that aims to revolutionize the travel experience. With a diverse workforce representing over 150 nationalities, we are committed to delivering solid execution and creating value for all stakeholders. We operate in 75 countries and 1,200 locations, serving millions of...

  • Senior Specialist TCOM Guest Services

    5 days ago

    Bengaluru, Karnataka, India Target Full time

    Senior Specialist TCOM Guest ServicesAbout us: Target is an iconic brand, a Fortune 50 company and one of America's leading retailers...The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor managers...

  • TCOM Guest Services Professional

    1 day ago

    Bengaluru, Karnataka, India Target Full time

    About UsOur Target Enterprise Services (TES) organization is dedicated to providing exceptional service and support to our guests and team members. We strive to deliver seamless interactions and deepened relationships through our various contact centers.Senior Specialist in Guest ServicesIn this role, you will engage guests via the Guest Services platform to...

  • Guest Service Associate

    3 weeks ago

    Bengaluru, Karnataka, India Marriott Full time

    POSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change late check-out requests Secure payment activate reissue room keys Ensure rates match market codes document exceptions Verify adjust billing for guests Communicate to appropriate staff when guests are waiting for an available room Advise guest of messages Clear...