Guest Service Manager
3 days ago
About JadeCaps
JadeCaps operates a unique ecosystem that empowers second homeowners to maximize their asset value through tech-driven solutions and personalized services.
Hospitality Excellence at Every Step
Our commitment to excellence extends from initial guest interactions to post-stay feedback, ensuring every experience meets our high standards.
Meet the Team
As a Guest Relations Executive at JadeCaps, you will join a diverse team passionate about redefining hospitality and delivering unforgettable experiences.
Key Responsibilities
Handle guest inquiries, resolve issues promptly, and ensure seamless guest experiences.
Qualifications
- Exceptional Guest Relations Skills: Deliver tailored support to meet individual guest needs.
- Proven Sales Experience: Upsell and cross-sell services to enhance guest experiences.
- Front Desk Expertise: Manage reservations, process payments, and maintain accurate records.
- Strong Communication Skills: Collaborate effectively with colleagues, managers, and stakeholders.
Incentive: Bachelor's degree in Hospitality or a related field preferred but not required.
-
Guest Services Specialist
6 days ago
Bengaluru, Karnataka, India The Hosteller Full timeGuest Services Specialist:The Guest Services Specialist is responsible for delivering an exceptional guest experience at The Hosteller. This includes managing check-ins and check-outs, handling reservations, and providing comprehensive information about hotel facilities and services.Responsibilities:Welcome guests warmly and efficiently manage the check-in...
-
Guest Services Associate
2 weeks ago
Bengaluru, Karnataka, India Autogrill Full timeJob DescriptionCompany DescriptionAutogrill is a global leader in food & beverage services for travellers, operating in 30 countries on 4 continents with about 46,000 employees managing about 3,300 points of sale at 774 locations. The company serves people on the move primarily in airports and motorways, with a selective presence in other locations like...
-
Management Guest Services Position
5 hours ago
Bengaluru, Karnataka, India Marriott Full timeWhy Join Marriott?We believe our associates come first because if you're happy, our guests will be happy. As a member of the Marriott team, you'll have access to a range of benefits, including competitive pay, opportunities for growth and development, and a comprehensive benefits package.Key Activities- Assisting in managing guest services and front desk...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India IBIS Full timeJob DescriptionTo provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.Responsible for usage of all...
-
Guest Service Associate
3 weeks ago
Bengaluru, Karnataka, India Pizza 4P's Full timeJob DescriptionWHAT YOU WILL DO:GSA as a central point of contact for guest inquiries and requests.Providing Information and Support:- Taking Orders & Reservations: GS agents can handle phone orders for takeout or delivery, as well as reservations for dine-in experiences.- Answering Questions: They answer guest queries about menus, pricing, ingredients,...
-
Guest Services Management Professional
5 hours ago
Bengaluru, Karnataka, India Marriott Full timeJob DescriptionWe are seeking a highly skilled and experienced Guest Services Management Professional to join our team as a Front Office Operations Supervisor. In this role, you will be responsible for administering front office functions and supervising staff on a daily basis. The successful candidate will direct and work with managers and employees to...
-
Guest Services Associate
2 weeks ago
Bengaluru, Karnataka, India Avolta Full timeCompany OverviewAvolta AG is a leading travel retail and travel food & beverage company that aims to revolutionize the travel experience. With a diverse workforce representing over 150 nationalities, we are committed to delivering solid execution and creating value for all stakeholders. We operate in 75 countries and 1,200 locations, serving millions of...
-
Guest Services Representative
8 hours ago
Bengaluru, Karnataka, India Bloom Full timeWe are looking for a highly motivated and organized Front Office Assistant to join our Bloom team.Job SummaryThis role involves providing exceptional guest services, handling front office operations, and collaborating with various departments to ensure seamless guest experiences.Main Responsibilities:Develop and implement strategies to improve guest...
-
Guest Services Director
5 hours ago
Bengaluru, Karnataka, India Marriott Full timeJob SummaryWe are seeking a highly motivated Guest Services Director to lead our front office team and drive success. As a key member of our team, you will be responsible for developing and implementing strategies to enhance guest satisfaction, loyalty, and retention.Key Responsibilities:• Develop and implement guest-focused initiatives to improve...
-
Guest Service Associate
3 weeks ago
Bengaluru, Karnataka, India Marriott Full timePOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change late check-out requests Secure payment activate reissue room keys Ensure rates match market codes document exceptions Verify adjust billing for guests Communicate to appropriate staff when guests are waiting for an available room Advise guest of messages Clear...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Service Associate
1 week ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timeJob DescriptionPOSITION SUMMARYProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Service Associate
7 days ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Associates take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be...
-
Guest Services Coordinator
3 days ago
Bengaluru, Karnataka, India HireGenie | Finance Recruitment Expert Full timeKey Responsibilities:Guest Communication: Respond to guest inquiries, booking requests, and reservation modifications promptly and professionally.Issue Resolution: Address guest complaints, issues, and requests in a calm, professional, and empathetic manner.Booking and Reservation Management: Manage guest bookings, cancellations, and modifications on the...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePOSITION SUMMARY At Marriott International, our Guest Service Associates take the initiative to deliver exceptional experiences for our guests. This involves processing operational needs, addressing guest requests, completing reports, and sharing local highlights in a way that makes transactions feel like part of the experience. Key to success is creating a...
-
TCOM Guest Services Professional
3 hours ago
Bengaluru, Karnataka, India Target Full timeAbout UsOur Target Enterprise Services (TES) organization is dedicated to providing exceptional service and support to our guests and team members. We strive to deliver seamless interactions and deepened relationships through our various contact centers.Senior Specialist in Guest ServicesIn this role, you will engage guests via the Guest Services platform to...
-
Guest Service Associate
2 weeks ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timePosition Summary Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Responsibilities: Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Making...
-
Guest Relationship Manager
2 weeks ago
Bengaluru, Karnataka, India White Force Full timeJob Description: Responsibilities Provide upscale guest service experiences for clients throughout their stayEnsure clients are properly greeted upon their arrivalMonitor daily bookings and ensure assigned rooms are prepared prior to check-inCoordinate luggage collection and storageOversee check-in and check-out procedures, including reservations and...