Guest Experience Specialist
3 days ago
About Us:
At Target, we strive to deliver exceptional service and support to our guests and team members. Our Target Enterprise Services (TES) organization plays a vital role in achieving this goal by providing top-notch assistance through various contact centers.
We take pride in infusing every interaction with our signature service that guests and team members have come to expect. As a Senior Specialist in Guest Services, you will be part of this effort.
Senior Specialist Role:
You will engage guests via the Guest Services platform to deepen relationships and drive loyalty and sales. You will also be empowered to make decisions and resolve guest concerns in a courteous and helpful manner. Your interactions with teams across Target will help effectively resolve guest issues in a timely manner.
Key Responsibilities:
- Provide excellent guest service skills, a strong work ethic, and integrity.
- Learn new technology and solve problems using available resources and knowledge.
- Interact with teams across Target to resolve guest issues.
- Identify, evaluate, and communicate guest trends to leadership.
- Maintain department performance standards and goals related to performance and quality service.
Requirements:
- Bachelor's Degree from an Accredited University.
- 6 months to 1 year of previous customer service experience, preferably in Chat/E-mail environment.
- Ability to interact with guests, team members, and internal business partners with a professional, friendly, and empathetic style.
- Excellent verbal and written communication skills, including listening and negotiating.
- Experience dealing with escalated guest complaints.
- Ability to use various information sources to answer questions, identify problems, and appropriately resolve guest issues.
- Critical thinking, problem-solving, and ownership skills.
-
Senior Guest Experience Specialist
5 days ago
Bengaluru, Karnataka, India Target Full timeAbout Us:Target is a leading American retailer, with a reputation for exceptional service and support.The Target Enterprise Services (TES) organization plays a critical role in this effort, delivering communication solutions that elevate the guest experience.We are seeking a Senior Guest Experience Specialist to join our team in Guest Services. This role...
-
Executive in Guest Experience
7 days ago
Bengaluru, Karnataka, India HireGenie | Finance Recruitment Expert Full timeHireGenie | Finance Recruitment Expert is a premier recruitment consultancy that helps companies find top-tier finance professionals. We operate across India, UAE, Saudi Arabia, and South Africa.We are seeking an Executive in Guest Experience to join our dynamic team. This role offers an exciting opportunity to enhance guest satisfaction and streamline...
-
Guest Relations Specialist
6 days ago
Bengaluru, Karnataka, India C. Krishniah Chetty & Co Full timeCompany OverviewC. Krishniah Chetty & Co is a distinguished name in the Luxury Goods & Jewelry industry, celebrated for its exquisite craftsmanship and dedication to quality. Nestled in the heart of Bengaluru North, Karnataka, our brand continues to evolve, reflecting the elegance and sophistication of fine jewelry. With a committed team of 51-200 employees,...
-
Guest Relations Specialist
5 days ago
Bengaluru, Karnataka, India C. Krishniah Chetty & Co Full timeJob DescriptionCompany OverviewC. Krishniah Chetty & Co is a distinguished name in the Luxury Goods & Jewelry industry, celebrated for its exquisite craftsmanship and dedication to quality. Nestled in the heart of Bengaluru North, Karnataka, our brand continues to evolve, reflecting the elegance and sophistication of fine jewelry. With a committed team of...
-
Guest Experience Manager
3 days ago
Bengaluru, Karnataka, India HireGenie | Finance Recruitment Expert Full timeAbout Our Company:HireGenie | Finance Recruitment Expert is a leading finance recruitment consultancy, dedicated to connecting talented finance professionals with forward-thinking companies and startups. With a strong presence across India, UAE, Saudi Arabia, and South Africa, we offer a unique opportunity to grow your career in a dynamic and growth-oriented...
-
Senior Specialist TCOM Guest Services
6 days ago
Bengaluru, Karnataka, India Target Full timeSenior Specialist TCOM Guest Services About us: Target is an iconic brand, a Fortune 50 company and one of America's leading retailers... The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor...
-
Guest Room Maintenance Specialist
3 days ago
Bengaluru, Karnataka, India JW Marriott, Bengaluru Full timeWe are seeking a Guest Room Maintenance Specialist to join our team at JW Marriott, Bengaluru. In this role, you will be responsible for ensuring that our guest rooms are clean and maintained to the highest standards. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply.Key Responsibilities:Clean and maintain...
-
Senior Specialist TCOM Guest Services
6 days ago
Bengaluru, Karnataka, India Target Full timeSenior Specialist TCOM Guest ServicesAbout us: Target is an iconic brand, a Fortune 50 company and one of America's leading retailers...The Target Enterprise Services (TES) organization is close to the action when it comes to communication—whether with guests or Target team members. From guest service professionals and product designers to vendor managers...
-
Senior Specialist TCOM Guest Services
3 days ago
Bengaluru, Karnataka, India Target Full timeAbout Us: Target is a Fortune 50 company and one of America's leading retailers. Our Target Enterprise Services (TES) organization provides exceptional service and support to guests and team members. TES comprises several key areas, including contact centers focused on resolving issues quickly and seamlessly. We pride ourselves on infusing every interaction...
-
Guest Post Outreach Specialist 15h Left
3 weeks ago
Bengaluru, Karnataka, India Zoringa Full timeJob DescriptionYour Responsibilities as a Guest Post Outreach Specialist:As a Guest Post Outreach Specialist, you will be responsible for developing and implementing strategies to identify and secure high-quality guest post placements that contribute to our clients&apos growth and success.- Outreach & Relationship Building: Identify and connect with relevant...
-
Guest Experience Lead
7 days ago
Bengaluru, Karnataka, India Target Full timeAbout you:To be successful in this role, you should have at least 10 years of retail experience or equivalent domain experience with at least 6+ years in B2C ecommerce Product Management.You should have demonstrable experience working on strategies & execution in optimizing guest-generated content to enhance product trust, drive engagement, and increase...
-
Bengaluru, Karnataka, India Happy Retreats Full timeIn this exciting role, you will be responsible for building a rapport of trust with guests by providing personalized solutions that meet their unique needs. You will work closely with clients to understand their requirements, propose tailored retreat options, and ensure a smooth booking process.A successful Sales & Guest Relations professional will have a...
-
Guest Experience Coordinator
5 days ago
Bengaluru, Karnataka, India Antal International Full timeJob RequirementsThe Client Visit Manager will be responsible for managing the front office operations, ensuring seamless client visits, and maintaining exceptional customer service standards. This position requires a highly organized and detail-oriented individual with excellent communication and interpersonal skills.Key responsibilities will include...
-
TCOM Guest Services Professional
3 days ago
Bengaluru, Karnataka, India Target Full timeAbout UsOur Target Enterprise Services (TES) organization is dedicated to providing exceptional service and support to our guests and team members. We strive to deliver seamless interactions and deepened relationships through our various contact centers.Senior Specialist in Guest ServicesIn this role, you will engage guests via the Guest Services platform to...
-
Customer Experience Manager
5 days ago
Bengaluru, Karnataka, India C. Krishniah Chetty & Co Full timeAbout the RoleThis is a unique opportunity for a skilled individual to make a lasting impact on our customers' experiences. As a Guest Relations Specialist, you will be responsible for coordinating with various departments to ensure seamless service from start to finish.You will also oversee guest feedback, addressing concerns proactively and maintaining...
-
Guest Blog Outreach Coordinator
3 weeks ago
Bengaluru, Karnataka, India DemandNXT Full timeAbout DemandNXTDemandNXT is a leading demand generation company based in Bengaluru, India. Our mission is to provide comprehensive solutions to meet the sales needs of B2B companies. We pride ourselves on our impressive client list and strive to continuously enhance customer value.Job SummaryWe are seeking an experienced Guest Posting Outreach Specialist to...
-
Bengaluru, Karnataka, India Target Full timeAbout TargetAs a Fortune 50 company with over 400,000 team members worldwide, we are an iconic brand and one of America's leading retailers. Our purpose and strategy have led to our success, attracting the best minds from diverse backgrounds to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes.Bengaluru...
-
Guest Product Confidence Experience Leader
5 days ago
Bengaluru, Karnataka, India Target Full timeAbout the RoleAs a Sr Product Manager, you will be responsible for developing a comprehensive product strategy, related roadmap, and setting key business objectives (OKRs) for your respective product. You will leverage the knowledge of your product, as well as customer feedback and establish other relevant data points to assess value, develop business cases,...
-
Guest Services Associate
2 weeks ago
Bengaluru, Karnataka, India Avolta Full timeCompany OverviewAvolta AG is a leading travel retail and travel food & beverage company that aims to revolutionize the travel experience. With a diverse workforce representing over 150 nationalities, we are committed to delivering solid execution and creating value for all stakeholders. We operate in 75 countries and 1,200 locations, serving millions of...
-
Guest Relation Executive
2 weeks ago
Bengaluru, Karnataka, India Olive by Embassy Full time1. Welcome guests during check-in and give a fond farewell to guests while checkout. 2. Handling guest complaints and concerns in an efficient and timely manner.3. Overseeing VIP guests, arrivals and departures. 4. Allocate rooms to all arriving guests.5. Maintain up-to-date information on room rates, current...