Walk-in for Technical Process Executives at Hyderabad
3 weeks ago
Greetings from Infosys BPM Ltd.,
We are hiring for Technical Service Desk Voice process.
Interested candidates can walk-in for an interview on 4th or 5th or 6th June at Hyderabad. Work location for this job role is in Pune.
Note: Please register your application using the below job link before attending the walk-in, mention the Candidate ID on top of your Resume.
Interview details:
Interview Time: 10 AM to 1:00 PM
Interview Date: 4th, 5th and 6th June 2024
Interview Venue: Near Wipro Circle, Infosys BPM Limited, Mantri Cosmos Building, Floor No. 10th, Financial District, Hyderabad, Telangana
Things to remember while entering the venue: Please wear masks & follow Covid protocols.
Documents to Carry:
- Carry a Copy of print out your updated resume.
- Carry any photo Identity proof (Aadhar Card / PAN Card/Driving License/Voters ID card/Passport).
Job Description for your reference:
Role Designation: Sr. Technical Process Executive
Job Location: Hinjewadi, Pune
Education Qualification: Any full-time Graduation/post-graduation
Shifts: 24*7 rotational shifts
Experience required: 1 to 2 years.
Process: Technical Service Desk Voice Process
We are looking for talents with 1 to 2 years of experience in Ticketing tool/ Service Now utilizing voice skill.
Talents should have graduation completion certificate (Degree) and mark sheets for onboarding.
Job Description:
- Excellent communication skills to attend/resolve client issues on calls.
- Experience in resolving L1 and L2 issues using ticketing tools such as Service now
- Experience of resolving queries utilizing voice skill on VPN, Drivers, O365, driver installations, Active directory/ MS office Suite.
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand resolve customer issues within the timelines
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
- Being proactive and show the utmost respect for customers time.
- Good time management, ensuring all contacts with customers add value.
- Work from Office / No Option for Hybrid or remote work
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
Regards,
Infosys BPM Talent Acquisition Team
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pune, India Infosys BPM Full timeGreetings from Infosys BPM Ltd.,We are hiring for Technical Service Desk Voice process.Interested candidates can walk-in for an interview on 4th or 5th or 6th June at Hyderabad. Work location for this job role is in Pune.Note: Please register your application using the below job link before attending the walk-in, mention the Candidate ID on top of your...
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pune, India Infosys BPM Full timeGreetings from Infosys BPM Ltd.,We are hiring for Technical Service Desk Voice process.Interested candidates can walk-in for an interview on 4th or 5th or 6th June at Hyderabad. Work location for this job role is in Pune.Note: Please register your application using the below job link before attending the walk-in, mention the Candidate ID on top of your...
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