Moengage Expert-Growth

2 weeks ago

Pune, India Provilac Milk Full time

Role Overview

We are looking for a
MoEngage Expert – Growth & Retention Manager
who will leverage customer engagement platform to design, execute, and optimize data-driven campaigns that drive user retention, increase customer lifetime value (CLTV), and enhance overall customer experience. The ideal candidate will combine expertise in CRM, lifecycle marketing, and marketing automation with strong analytical skills.

Key Responsibilities

  • Own and manage customer engagement strategy via
    MoEngage/Clevertap
    across push notifications, in-app messaging, email, WhatsApp, and SMS.
  • Develop and execute
    retention-focused campaigns
    to reduce churn and increase repeat purchases.
  • Segment users effectively using behavioral and transactional data to create
    personalized customer journeys
    .
  • Design and optimize
    automated workflows
    for onboarding, engagement, win-back, and reactivation campaigns.
  • Work closely with the marketing, product, and data teams to ensure campaigns align with brand tone, product updates, and business goals.
  • Track and analyze campaign performance using MoEngage's analytics & dashboards; identify trends, insights, and opportunities for improvement.
  • Conduct
    A/B tests
    to optimize messaging, timing, and targeting.
  • Leverage customer insights to improve customer lifetime value (CLTV) and Net Promoter Score (NPS).
  • Collaborate with design/content teams to ensure creative consistency across channels.
  • Stay updated with the latest
    MoEngage features
    and industry best practices to maximize platform usage.

Required Skills & Qualifications

  • Bachelor's degree in Marketing, Business, or related field.
  • 2–5 years of experience
    in growth/retention marketing, preferably in D2C, e-commerce, or subscription-based businesses.
  • Hands-on expertise with
    MoEngage (mandatory)
    – including campaign setup, segmentation, journeys, and reporting.
  • Strong knowledge of
    CRM, marketing automation, customer lifecycle management, and engagement strategies
    .
  • Analytical mindset with proficiency in data interpretation, customer segmentation, and A/B testing.
  • Strong understanding of digital channels – push, in-app, email, SMS, WhatsApp.
  • Ability to work cross-functionally and manage multiple projects simultaneously.
  • Excellent written and verbal communication skills.

Preferred Qualifications

  • Experience in
    FMCG, food, or dairy D2C brands
    .
  • Familiarity with
    Google Analytics, Mixpanel, Clevertap, or other CRM tools
    .
  • Experience with personalization engines and customer journey mapping.

What We Offer

  • Opportunity to build and scale customer retention strategies in a growing premium dairy brand.
  • Collaborative and innovation-driven culture.
  • Competitive salary and performance incentives.
  • Direct impact on customer satisfaction and long-term growth.

  • Moengage Expert-Growth

    5 days ago

    Pune, Maharashtra, India Provilac Milk Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role OverviewWe are looking for aMoEngage Expert – Growth & Retention Managerwho will leverage customer engagement platform to design, execute, and optimize data-driven campaigns that drive user retention, increase customer lifetime value (CLTV), and enhance overall customer experience. The ideal candidate will combine expertise in CRM, lifecycle...

  • Growth and Retention Marketing Manager

    2 weeks ago

    Pune, India P9 Farms Full time

    Role & responsibilities Own and manage customer engagement strategy via MoEngage/Clevertap across push notifications, in-app messaging, email, WhatsApp, and SMS. Develop and execute retention-focused campaigns to reduce churn and increase repeat purchases. Segment users effectively using behavioral and transactional data to create personalized customer...

  • Growth and Retention Marketing Manager

    3 days ago

    Pune, Maharashtra, India P9 Farms Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitiesOwn and manage customer engagement strategy via MoEngage/Clevertap across push notifications, in-app messaging, email, WhatsApp, and SMS.Develop and execute retention-focused campaigns to reduce churn and increase repeat purchases.Segment users effectively using behavioral and transactional data to create personalized customer...

  • Retention and Growth Marketer

    2 days ago

    Pune, India P9 Farms Private Limited Full time

    **Job Title: Retention and Growth Marketing** Job Summary: **Responsibilities**: - Develop and implement digital and social media marketing campaigns to increase brand awareness and drive leads - Identify target audiences and devise strategies to reach them - Optimize website content and create engaging content for social media platforms - Monitor and...

  • Product Marketing Specialist

    2 weeks ago

    Pune, India Loop Health Full time

    Job Description We are looking for a skilled Product Marketer with expert-level proficiency in WebEngage/Clevertap or MoEngage to assist in developing, implementing, and optimizing marketing campaigns across various channels. The ideal candidate will have a strong understanding of marketing principles, excellent analytical skills, and the ability to...

  • Product Marketing Specialist

    4 weeks ago

    Pune, Maharashtra, India Loop Health Full time

    Job DescriptionWe are looking for a skilled Product Marketer with expert-level proficiency in WebEngage/Clevertap or MoEngage to assist in developing, implementing, and optimizing marketing campaigns across various channels. The ideal candidate will have a strong understanding of marketing principles, excellent analytical skills, and the ability to...

  • Viralmint - Manager - Retention Marketing

    3 weeks ago

    Pune, Maharashtra, India ViralMint Full time

    Job Description:Experience and Expertise:- Possess a minimum of 2-5 years of hands-on experience in retention marketing within the e-commerce or product-focused industry.- Proficient in utilizing multiple communication channels such as email, SMS, WhatsApp, web push, and app push for customer retention strategies.Channel Management:- Expertise in leveraging...

  • One - Specialist - Marketing

    3 weeks ago

    Pune, Maharashtra, India Zoop Full time

    Responsibilities- Managing and growing our social media presence across B2B and B2C platforms (LinkedIn, Instagram, Twitter, Facebook, etc.- Driving user engagement and retention for our consumer app.- Supporting performance marketing campaigns across Google Ads, Meta Ads, and other platforms.- Collaborating with design, product, and content teams to craft...

  • Corporate Account Manager

    2 weeks ago

    Pune, India Visit Health Full time

    About UsVisit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian...

  • Corporate Account Manager

    2 weeks ago

    Pune, India Visit Health Full time

    About UsVisit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive. Originated as a telemedicine platform during the 2015 Swine Flu epidemic, Visit Health has grown into an all-in-one wellness ecosystem that connects doctors, insurers, and millions of Indian...