Desktop Support Engineer
4 weeks ago
Hiring: Desktop Support Engineer – L2 | Vadodara, Gujarat | 3+ Years Experience
Position: Desktop Support Engineer (Level 2)
Department: Information Technology
Job Summary:
We are looking for an experienced Desktop Support Engineer (Level 2) to join our IT team. In this role, you will provide advanced technical support, resolve complex issues, and ensure the stability and performance of desktop systems.
Key Responsibilities:
Provide expert-level technical support to end-users, including troubleshooting and resolving complex hardware and software issues.
Assist in the design, implementation, and maintenance of desktop infrastructure and related technologies.
Collaborate with Level 1 support engineers to escalate and resolve challenging technical problems.
Lead and participate in desktop software and hardware deployment projects.
Perform system upgrades and patches to ensure security and optimal performance.
Create and maintain technical documentation, including procedures and guides.
Assist in planning and executing disaster recovery and business continuity strategies for desktop systems.
Conduct regular performance monitoring and optimization of desktop environments.
Evaluate and recommend new technologies and solutions to improve desktop infrastructure.
Mentor and provide training to Level 1 Desktop Support Engineers.
Participate in on-call rotation for after-hours support as needed.
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Desktop Support Engineer
4 days ago
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▷ [15h Left] Desktop Support Engineer
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Vadodara, India EASYCATER SERVICES PLATFORM PRIVATE LIMITED Full timeDesktop Support Engineer Experience: 1–3 Years Location: Vadodara, Gujarat Department: IT Support / Operations Reports To: Operation Head / IT Manager Role Overview We are looking for a skilled and proactive Desktop Support Engineer to join our team in Vadodara. The ideal candidate will have 1 to 3 years of experience in desktop support and IT...
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