Regional Sales Leader

2 weeks ago

India Strategic Talent Partner Full time

Zonal Manager We’re looking for a dynamic professional to manage a P&L role focused on delivering a world-class service experience to existing customers. The position emphasizes upselling premium packages, driving client retention, and ensuring customer satisfaction through a needs-driven service team. Additionally, you will execute strategic marketing initiatives to enhance client engagement and service outcomes. - Drive business growth for both topline and bottom-line in the Zone. - Develop and execute the annual operating plan, including revenue and cost forecasting. - Achieve monthly, quarterly, and annual sales targets by generating revenue from existing paid members. - Ensure timely delivery of services, maintaining high standards for client satisfaction. - Analyze customer feedback to gather business intelligence, assess core service benefits, and ensure high client satisfaction. - Establish a robust system for maximizing customer retention. - Recruit, train, and develop a proactive, consultative client servicing team focused on delivering exceptional customer experiences. - Expertise in client engagement and application of effective field sales strategies - Strong problem-solving ability with quick decision-making under pressure - Excellent verbal communication and active listening skills - Strategic mindset with the ability to identify and create new business opportunities - Proven team management and interpersonal capabilities - Skilled in data analysis, reporting, and performance tracking - Target-driven with a strong focus on achieving and exceeding goals - Demonstrated leadership with the ability to inspire and guide large teams - MBA graduate with strong academics - 7+ yrs. of experience in Sales / Servicing / Retention - Preference for candidates with team handling experience of 100+ team members in last 4yrs

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