Enterprise Associate

3 weeks ago


Bengaluru, India Unisys Full time
Role Title: Enterprise Associate

Work Location:

Bangalore

Experience:

1 Year to 3 Years of Network domain experience is only required for this role.

Educational Qualification:

Anyone with a bachelor's degree who graduated

in 2021, 2022, or 2023

can only apply for this rol e.

Key Responsibilities:Candidate should have an overall experience of 1+ yearsMonitor network performance and integrity, reliability, and ability to isolate a network issue to restore servicesDeep understanding of networking concepts like ping to test connectivity between hosts and debugging connectivity-related issues.Good understanding of traceroute and applying it to troubleshoot data flow and routing issues.Medium to expert level understanding of routing & switching concepts.Ability to learn networking concepts and apply them to troubleshoot clients' issuesOperational knowledge of Incident management, request management, change management, and their applicationsUnderstanding of routers, switches, and wireless devices and good troubleshooting acumen.Work with assigned mentors to understand the operational deliverables and meet service-level agreements.Critical thinking and problem-solving approach would accelerate the learning trajectory and ensure desired outcomes from a Delivery standpoint.Co-ordinate with 3rd party vendors/ISPs on issues that are out of our scope and the ability to communicate effectively is key to success.Communicate with extended team members and partner teams on following up on issues or collaborating on critical activities.Conducting regular maintenance tasks such as Failover activities, installing/upgrading firmware/patches

Desirable Skills:A candidate

with good technical acumen and an understanding of networking concepts will be beneficial.Candidate should have experience in implementing configuration changes to network devices and hands-on experience on Cisco, HP, and Aruba devices , WLC's Exposure to SD-Wan would be an added advantage to have as a skill



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