Manager Talent Acquisition for a Global BPO
7 days ago
Job Profile:
- Partner with Business, HR Business Partners and Resource Management Group in identification and prioritization of current & future talent needs, and the deployment of requisite recruiting strategy for fulfilment.- Ensure effective fulfilment for all Projects resulting in zero revenue loss.- Adhere to recruitment budgets and overall resourcing cost.- Manage key ratios of TAT, CPH, Joining Ratio, Referral contribution and infant attrition.- Develop, drive and execute comprehensive search strategies designed to recruit employees across levels and from respective candidate pools (i.e. competitive research, industry profile development, networking, campus hiring, direct sourcing, vendors, etc.).- Develop & manage strong search partners and assessment tools.- Drive Campus hiring and implement appropriate programs in order to hire top talent.- Monitor progress against the hiring and recruiting plans, and identifying ongoing areas of improvement and associated actions.- Manage specific projects as determined in the annual HR operating plan and participate in functional and cross-functional initiatives.- Establish strategy for improving quality of hire and retention of new hires.- Conduct interviews and drive hiring process with metrics to measure results.- Monitor and review recruiting KPIs to identify opportunities to improve performance results within the business.- Collaborate with HR business partners and business leaders to define appropriate specifications for approved immediate and future internal and external positions.- Provide insights to Business regarding industry trends, competitors and the consequent impact on talent landscape and recruitment strategy.- Resourcefulness to develop and implement recruitment programs ensuring effectiveness, consistency, and compliance with overall strategic planning- Put in place meaningful metrics, processes, and tools to measure and continuously improve the efficiency of the Talent Acquisition function.- Be the strategic partner to Business and functional Leaders in consultatively fulfilling their talent needs.- Ensure key business stakeholders are delighted with the right talent acquisition partnership model.- Defining a roadmap with a focus on building best-in- class Talent pool/pipeline for an Organization in its transformation journey.- Support leadership efforts to drive recruitment performance and effectiveness.- Support Sales/Sales support team in RFP/RFI responses for upcoming business deals.- Represent the organization in prospective client visits.- Partner with Marketing to develop and drive a strong employer brand on social media channels deployed for recruitment, positioning as an employer of choice.- Ensure that the recruitment strategy aligns with the diversity and inclusiveness goals of the organization.
Requirements:
- Any Graduate / Post Graduate- 10+ years of total experience into Talent Acquisition with strong exposure towards BPO industry- Strong team management experience
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