Area Manager

Designation : Territory Manager/ Area Manager.

Location: Kolkata / WB / Nearby Areas.

CTC: 5 lacs to 7 lacs.

Desired Candidate Profile

· Education: Graduate/Postgraduate (MBA preferred)

· Experience:

• 5–12 years in insurance / Insurance Broking
• Minimum 3–4 years of experience in team handling

· Certifications: IRDAI POSP or broker license (mandatory or willingness to obtain)

· Skills Required:

• Strong leadership & communication
• Deep insurance product knowledge (Life, General, Commercial lines)
• CRM tools (Lead Squared, Salesforce, etc.)
• Territory/channel development
• Client solutioning and consultative selling.

KRA/ KPI : Job Roles & Responsibilities :

1. Business Development (Multi-Line Insurance) & Sales Strategy & Execution. · Drive acquisition of new business across retail and corporate segments (Motor, Health, Life, Property, Fire, Marine, Group policies, Liability, etc.).Develop and manage a healthy pipeline of individual, SME, and corporate clients.· Identify opportunities in emerging sectors and cross-sell multiple products.· Own and execute territory-level sales plans for all insurance verticals.· Achieve targets related to GWP (Gross Written Premium), policy count, channel partner productivity, and renewals· Implement region-specific campaigns in coordination. 2*. Team Management & Team Leadership.*

• Recruit, lead, mentor, and motivate a team of Relationship Managers or Insurance Advisors across product lines.
• ·Assign targets, monitor daily activities, and ensure individual and team KPIs are met.
• Conduct regular training, joint field visits, and performance reviews.
• ·Foster a high-performance, ethical, and service-driven culture.
• Allocate area-wise or product-line-wise responsibilities.

• Conduct regular sales reviews, joint field visits, and performance evaluations.

• Multi-Line Product Focus.

• Ensure team competencies across various insurance products:

· Retail: Motor, Health, Life, Travel

· Commercial: Fire, Marine, Group Health, Liability

• Train and support the team in product knowledge, cross-sell/upsell strategies.

4. Channel Development & Partnership

· Onboard and manage channels like:

· Agents & Sub-brokers

· Automobile dealers

· Drive growth through B2B, B2C, and B2B2C strategies.

· Build partnerships with:

• Car dealers, real estate developers, travel agents (for retail)
• Corporate HR, finance heads (for group/corporate insurance)

• Manage onboarding, relationship nurturing, and commercial discussions.

• Compliance & Operations Oversight

• Ensure IRDAI compliance, documentation accuracy, and ethical sales practices.

• Coordinate with back-office for smooth policy issuance, endorsements, and servicing.

6. Underwriting & Operations Coordination

• Liaise with insurer partners for quotes, underwriting approvals, and customization.
• Ensure accuracy and completeness of documentation before submission.
• Coordinate with internal operations teams for policy issuance, endorsements, etc.

7. Client Relationship Management and New Client Acquisition

• Build and maintain strong relationships with key clients (individual and corporate).
• Ensure high levels of customer satisfaction, renewals, and referrals.
• Address client queries, coordinate with internal teams for issue resolution.
• Focus on acquiring new business clients (SME, MSME, Corporate, and Retail HNI).
• Pitch customized insurance solutions across verticals: Motor, Fire, Group Health, Marine, Term Life, Property, etc.

• Prospect high-value customers via cold calls, networking, referrals, and events.

• Market Penetration & Lead Generation

• Analyze the territory to identify untapped market segments or industries.

• Build and manage a strong sales pipeline through CRM tools.

• Strategic Alliances & Institutional Tie-ups

• Develop partnerships with:

• Trade associations, SME chambers, professional bodies.
• Financial consultants, aggregators, and POSPs.

• Enable co-branded campaigns and lead generation partnerships.

• Team Building & Management

• Recruit, train, and manage a team of BD executives or associate BDMs.

• Drive a high-performance culture with incentives, recognition, and accountability.

• Client Servicing & Relationship Retention

• Act as the face of the company for key clients.

• Ensure timely renewal follow-ups, claims support, and grievance redressal.
• Build and maintain strong relationships with key clients (individual and corporate).
• Ensure high levels of customer satisfaction, renewals, and referrals.

• Address client queries, coordinate with internal teams for issue resolution.

• Claims Support & Servicing

• Act as an escalation point for claims issues.

• Ensure quick and fair claim settlement with support from the claims team.
• Track claim trends and work with underwriting to mitigate high-risk exposures.
• 13. Compliance & Audit
• Ensure adherence to IRDAI guidelines, POSP licensing norms, and company policies.
• Conduct internal audits to ensure process compliance by team and partners.

14. Ensuring compliance, renewals, and customer satisfaction in the assigned territory (Kolkata and nearby regions).

Job Type: Full-time

Pay: ₹500, ₹700,000.00 per year

Work Location: In person