Associate- Partnership Operations

3 weeks ago


Gurugram, India Filo edTech Full time

Job Summary:

We are looking for a proactive and empathetic associate to promote the Filo app among students in underdeveloped regions. The role involves engaging with students/parents via phone calls, explaining the app's benefits, guiding them on how to ask academic questions, and providing support to resolve any issues they may face.

Key Responsibilities:

● Make direct outreach calls to students/parents in underdeveloped regions to promote the Filo

app.

● Explain the features and benefits of the app and guide students on how to ask academic

questions.

● Troubleshoot and resolve any basic technical or usage issues reported by students.

● Ensure high levels of empathy, patience, and clarity in every student interaction.

● Create and implement strategies to improve app adoption and student satisfaction.

Requirements:

● Excellent verbal communication skills

● Strong problem-solving, and motivational skills.

● Ability to engage empathetically with students from diverse backgrounds.

● Proficient with basic mobile and web applications.

● Passion for education and a desire to make a meaningful impact in students lives.

● Bachelor's degree.

● 0-1 year prior experience working with NGOs, government schools, or EdTech platforms is plus

● 6 working days in a week from office only (Monday to Saturday)

● 10am to 7pm office hours

● Location: Sector-32, Gurugram

What We Offer:

● A chance to be part of a mission-driven team transforming education access.

● Competitive salary

● Growth opportunities in a rapidly expanding startup.

● Supportive and inclusive team culture.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person



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