HBX Group | Account Optimization Manager | mumbai
1 week ago
This role is mainly responsible for maximising and optimising our partner´s revenue, profitability and occupancy through strategic inventory management (tactical offers and campaigns, availability management, maintain the differentiation and competitive position in the marketplace, identify key opportunities via comprehensive analysis on market demand, competition and client/market trends and behaviors, always aligned with the company goals and objectives to meet or exceed commercial targets.
Responsibilities:
Partnership buildingBuilding rapport and knowledge-based trustDrive joint-value tactical proposals catered to partner needsAttending to industry events and engaging in networking opportunities to strengthen relationships and stay connected with our key partnersEnsure the supplier has a clear understating of Hotelbeds and its possibilities (Marketing packages, Markets and clients' promotions, tools and new processes …) that it allows to optimize the income of each hotel.
Portfolio and performance managementMonitoring the Performance and KPIs for each hotel and cluster, working closely with the Account Manager to ensure the right conditions are in place at all timesIdentify opportunities via comprehensive market trends analysisUnderstand and correlate commercial conditions with business impact (increase in conversion rates)Assist to regular performance reviews with the Account owner and line manager to identify areas of improvement and agree on strategic action plans
Contracting Quality optimisation & Tactical opportunities materialisationUnderstand your portfolio´s potential and adapt the proposal to meet our partners needs in tactical and data-driven approachIdentify the key elements to optimize within the overall contracting quality that will drive the increase in conversion rate and materialize the hotel´s or cluster potentialIdentify key tactical opportunities aligned to the partner´s strategy (markets, lead times, volume growth in certain customer segments, etc.)Focus on strategic inventory management (availability in key periods and the right rate and the right time for the right customer is in place)Maintain the competitive advantage in the marketplace (agreed differentiation or parity against competitors, as well as hotel´s competitive position)Propose and negotiate with key partners the participation in regional and global campaignsOptimize distribution and market exposureCollaborationWork very closely with the account manager towards mutual goals and objectivesWork closely with the Direct channel specialists' team to optimise the existing deals (if needed)Maintain close relationship with other Account Optimization Manager to foster collaboration and best practice sharingWork closely with other departments to ensure smooth operation (marketing, operations, commercial enablement hub, SPA specialists, commercial optimisation, competitiveness, etc.)
Digital & Self-set approachEnsure the partners have a clear understanding of our digital campaigns with insight and recommendations as well as the partner portal capabilities to incentivize the proactive interactions to be done directly by the partners and become more efficientSupport partners on the training and guidance on the best approach towards the actions recommended from the digital campaigns and the options available in the partner portal for self-setWork closely with partners on the ChM mapping combined with hotel portal to cover all their needs and increase their active interaction with our tools
Tools and Processes adoptionEnsure the usage and adoption levels of the company tools or processes agreed with area managerActive participation in the usage of any new tool and process implemented as well as providing constructive feedback towards its constant improvementEnsure continuity of the usage and adoption of tools and processes aligned with the company objectivesCollaborate with the decision on standarization across the region to ensure consistency and efficiency
Capabilities:Market Analysis and Competitive Intelligence : Assess the competitive landscape, identify trends, and understand partner needs to inform strategic decision-making.Relationship Management and Partnership Building : Build strong relationships with partners, represent HBX values, and tailor solutions to meet their specific needs.Commercial Acumen and Negotiation Skills : Master the negotiation process, structure optimal commercial agreements, and optimize the use of Hotelbeds' tools and technology to drive business growth.Business Development and Planning : Identify new business opportunities, develop comprehensive business plans, and prioritize initiatives based on business fundamentals.Data Analysis and Insights : Leverage data and insights to inform decision-making, optimize performance, and identify areas for improvement.Teamwork and Collaboration : Collaborate effectively with internal and external stakeholders, sharing knowledge and aligning efforts to achieve common goals.Agility and Adaptability:
Demonstrate the ability to thrive in a dynamic environment, embrace change, and think creatively to overcome challenges.
Experience:Few years' experience in commercial roles with direct contact with customersPrevious experience in negotiation with customersExcellent in English spoken and writtenAccount planningAccount OptimizationData into insights
Qualifications:Excellent communication skills, in the local Language and EnglishExcellent interpersonal skills and strong cultural versatility and empathyPassionate about customer satisfaction, with a personal commitment to organizational excellenceHigh values and high standards of personal integrity
-
mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
HBX Group | Account Manager | mumbai
1 week ago
mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and...
-
HBX Group | Account Manager | mumbai
1 week ago
mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and B2C. Responsibilities: ...
-
HBX Group | Account Manager | mumbai
1 week ago
mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and B2C.Responsibilities:...
-
HBX Group | Account Manager | mumbai
1 week ago
Mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and...
-
Account optimization manager
1 week ago
Mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
Account Optimization Manager
1 week ago
Mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
Account Optimization Manager
7 days ago
Mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
Account Optimization Manager
1 week ago
Mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
Account Optimization Manager
6 days ago
Mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
Account Optimization Manager
1 week ago
Mumbai, India HBX Group Full timeThe role of the Account Optimization Manager reports to the Area Manager and is responsible, alongside the Account Manager, for developing and establishing strong relationships with hotel partners ensuring they have a clear understanding of our value proposition and the different tools to maximize their revenue growth with us. Building rapport and trust via...
-
Hotel Revenue Strategist
7 days ago
Mumbai, Maharashtra, India HBX Group Full timeJob OverviewWe are seeking a skilled Hotel Revenue Strategist to join our team at HBX Group. As a key member of our revenue optimization team, you will be responsible for developing and implementing strategic plans to maximize hotel revenue.About the RoleThe successful candidate will have experience in commercial roles with direct contact with customers,...
-
Senior Hotel Partnerships Specialist
1 week ago
Mumbai, Maharashtra, India HBX Group Full timeOverviewThe HBX Group is a leading company in the hospitality industry, and we are seeking an experienced Senior Hotel Partnerships Specialist to join our team.About the RoleWe offer a competitive salary of $65,000 - $85,000 per annum, depending on experience, plus a range of benefits including health insurance, retirement plan, and paid time off.Job...
-
Account manager
1 week ago
Mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2 B and B2...
-
Account Manager
1 week ago
Mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and B2C. ...
-
Account Manager
1 week ago
Mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and B2C. Responsibilities: ...
-
Account Manager
6 days ago
Mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and B2C.Responsibilities:...
-
Account Manager
1 week ago
Mumbai, India HBX Group Full timeThe role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and B2C.Responsibilities:...
