Account Manager

6 days ago

Mumbai, India HBX Group Full time

The role is responsible for developing and establish relationships with the suppliers in an assigned portfolio of hotels. Being able to negotiate the best possible conditions, ensuring the suppliers have a clear understanding of our value proposition and marketing tools to maximize their performance and competitiveness both in B2B and B2C.


Responsibilities:

  • Responsible to sign the most competitive rates for Hotelbeds clients in B2B and B2C environment.
  • Monitoring the Performance of each hotel working closely with the YM to ensure competitiveness and availability is not an issue.
  • Manage Renewals and ensure the portfolio is up to level and size both in Quality and Quantity.
  • Ensure the supplier has a clear understating of Hotelbeds and its possibilities (Marketing packages, Markets and clients' promotions, tools and new processes …) that it allows to optimize the income of each hotel.


Skills:

  • Partner Centric
  • Commercially Driven
  • Advanced negotiation skills
  • Fast Learner
  • Data and Tech Savvy
  • Innovative / Creative
  • Strategic Thinker
  • Adaptable / Manage Uncertainty and Change
  • Strong Communication Skills
  • Strong commercial acumen and consultative approach
  • Autonomous and self-driven but also able to work as part of a team, contributing to the common goals


Experience:

  • Previous experience in commercial roles with direct contact with clients
  • Previous experience in contracting and negotiation with customers
  • Excellent in English spoken and written
  • Account planning
  • Account Growth Plans


Qualifications:

  • Excellent communication skills, in the local Language and English
  • Excellent interpersonal skills and strong cultural versatility and empathy
  • Passionate about customer satisfaction, with a personal commitment to organizational excellence
  • High values and high standards of personal integrity
  • Previous experience in Commercial roles with direct contact with client

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