Enterprise Account Manager

3 weeks ago

Hyderabad, India Onlineteksupport IT Solutions (P) Ltd Full time

Job Description: Enterprise Account Manager

Location:
India (Bangalore / Mumbai / Chennai / Hyderabad / Pune – with travel as required)

Department:
Enterprise Sales & Account Management

Experience Required:
7–12 years in
Enterprise IT Sales / Account Management
with
OEM partner experience

Reports To:
Regional Sales Head / Director – Sales

Role Overview

We are seeking an experienced
Enterprise Account Manager (EAM)
to manage and grow
strategic enterprise accounts
across IT infrastructure, cloud, and managed services. The role demands proven experience in
handling OEM partnerships
such as
Dell, HP, Lenovo, Cisco, Microsoft, Nutanix
, along with strong enterprise customer connects. The EAM will be responsible for
account ownership, revenue growth, and positioning end-to-end IT solutions
to large customers.

Key Responsibilities
Account Ownership & Growth

  • Own a portfolio of
    strategic enterprise accounts
    with clear revenue/margin targets.
  • Develop
    account strategies and annual plans
    to maximize business opportunities.
  • Drive
    cross-sell and upsell
    of servers, storage, networking, cloud, managed services, and cybersecurity.
  • Ensure
    renewals, AMC/FMS contracts, and multi-year managed services agreements
    .

OEM & Partner Collaboration

  • Manage strong working relationships with
    Dell, HP, Lenovo, Cisco, Microsoft, Nutanix
    and their distributor ecosystem.
  • Drive
    deal registrations, pricing approvals, joint GTM campaigns, and co-selling activities
    with OEMs.
  • Stay updated on
    OEM product roadmaps, certifications, and incentive programs
    to strengthen positioning.

Customer Engagement & Relationship Management

  • Build trusted, long-term relationships with
    CXOs, CIOs, CTOs, CISOs, and procurement leaders
    .
  • Act as the
    primary point of contact
    for enterprise customers across solutions and services.
  • Ensure
    high customer satisfaction, SLA adherence, and delivery coordination
    .

Sales Execution

  • Achieve and exceed
    assigned quarterly and annual quotas
    .
  • Lead
    RFP/RFQ responses, proposals, and bid defenses
    in collaboration with presales and solution teams.
  • Present
    business value cases, TCO/ROI justifications, and solution roadmaps
    to customers.
  • Identify
    white-space opportunities
    and expand wallet share in existing accounts.

Reporting & Strategy

  • Maintain accurate pipeline and forecasts in
    CRM systems (Salesforce, Zoho, HubSpot, etc.)
    .
  • Provide
    market intelligence, competitor analysis, and strategic insights
    to sales leadership.
  • Contribute to
    account-based marketing initiatives and demand-gen programs
    .

Desired Skills & Expertise

  • Proven success in
    Enterprise IT solution sales
    with focus on OEMs:
    Dell, HP, Lenovo, Cisco, Microsoft, Nutanix
    .
  • Strong knowledge of
    Servers, Storage, Networking, Cloud (Azure/Hybrid), Virtualization, HCI, and Cybersecurity
    .
  • Excellent
    consultative selling, negotiation, and presentation skills
    .
  • Established connects with
    enterprise customers across BFSI, PSU, IT/ITES, and large corporates
    .
  • Ability to manage
    complex, multi-stakeholder enterprise deals
    .

Qualifications

  • Bachelor's / Master's in Business, IT, or related field.
  • 7–12 years of
    Enterprise Account Management / Sales experience
    , with OEM partner handling expertise.

Why Join Us

  • Opportunity to
    work with top OEMs
    and position
    enterprise-grade IT solutions
    .
  • Exposure to
    large enterprise accounts across industries
    .
  • Attractive compensation with
    performance-linked incentives
    .
  • Growth into
    Key Account Director / Regional Sales Head roles
    .

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