Customer Support Associate

Customer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...

Troubleshoot customer issues with products or services. - Provide information about company policies, features, and updates. - Handle customer complaints and escalate complex issues to relevant teams. - Maintain accurate customer records and interaction logs. - Offer product recommendations and cross-sell opportunities - Monitor customer satisfaction levels...

Company Description iEnergizer is a leading Business Process Outsourcing (BPO) provider dedicated to delivering high-quality customer management solutions. We help clients acquire, support, retain, and grow their markets through comprehensive life-cycle customer support services. Our partner base includes Fortune 500 companies across various industries,...

**Salary**: ₹10,320.59 - ₹31,784.34 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Shift allowance Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass)...

Job Title: Customer Support Associate – International Chat & Upselling Job Category: Senior Associate / Associate Function/Department : Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new...

Job Title: Customer Support Associate – International Chat & Upselling Job Category: Senior Associate / Associate Function/Department: Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new queries on...

Job Title: Customer Support Associate – International Chat & Upselling Job Category: Senior Associate / Associate Function/Department: Operations Reporting to: Team Leader Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new queries on...

Great opportunity For Freshers - Customer SupportDon't Miss it HR SPOC - Subitsha HRPosition: Customer Support AssociateCategory: International voice ProcessIndustry: ITES/BPOWe are looking for enthusiastic freshers to Join our team. As a Customer Support Associate, you will interact with customers, resolve queries, and ensure a seamless customer experience....

Job Title:Customer Support AssociateDepartment:Customer Success, Service & OperationsEmployment Type:Full Time, PermanentJob Description:1)The candidate should be able to  handle 200+ customers directly and contribute to building relationships through scheduled and proactive outreach.2)Assist customers as needed with setting up and navigating programs or...

**Answering Customer Inquiries**: Addressing customer questions about products, services, or company policies. - **Troubleshooting**: Helping customers resolve technical issues or other problems. - **Handling Complaints**: Listening to customer concerns, empathizing with them, and finding appropriate solutions. - **Providing Instructions and Guidance**:...