Exceutive Manager@Gurugram- COntact center

**Role Overview**: **Key Responsibilities**: - Gather business requirements and prepare BRDs (Business Requirement Documents). - Manage stakeholders effectively and present solutions using PowerPoint. - Lead end-to-end RFP processes including preparation, issuance, scoring, and vendor evaluations. - Conduct vendor demos, review submissions, and provide...

About the Job We are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

Role & responsibilities Key Skill Set- B2C sales, tele sales, inside sales, outbound sales Insurance - Health Insurance Designation- Contact Center Manager Team Size- 100 + Major Job responsibilities Tele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service. Customer...

Company Description Incorporated in 1993, Frankfinn Aviation Services Pvt. Limited has pioneered Soft Skills training in India across industries such as Aviation, Hospitality, Travel, and Customer Service, transforming countless careers. Frankfinn is an approved training partner of NSDC & THSC, and has a unique tie-up with Air India for its 'In-Flight...

Role & responsibilitiesKey Skill Set- B2C sales, tele sales, inside sales, outbound salesInsurance - Motor InsuranceDesignation- Contact Center ManagerTeam Size- 100 +Major Job responsibilitiesTele sales Management: Oversee day-to-day operations, ensuring the team meets B2C sales targets while maintaining a high level of customer service.Customer...

Need full time play school teacher for Footprints Gurugram center. Female applicants only. Job Type: Full-time Pay: ₹17,000.00 per month Work Location: In person

We are inviting applications for the role of Manager, Work Force Management (WFM) Location-Gurugram Responsibilities •       Will act as a liaison between the GCC and Site WFM teams. •       Communication and Presentations Skills: Should be able to communicate well with the clients and be able to present data post analysis •     ...

We are seeking a dynamic and customer-focused Contact Centre Executive to join our team. As a Contact Centre Executive, you will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction. You will be responsible for providing excellent customer service, addressing inquiries, resolving issues, and maintaining a...

**Job Title:Solution Architect - CRM & Contact Center (Banking/Financial Services)** **Job Type**:Full-Time **Industry**:Banking & Financial Services **Location**:Gurgaon, Haryana, India **Experience Required**:7 to 12 years(Minimum 4 years in Banking/Financial Services domain) **Key Responsibilities**: - Design **end-to-end CRM** and **Contact...

Job Summary:We are seeking a motivated and customer-focused individual to join our team as a Contact Center Executive. The role involves handling customer inquiries, providing information about products or services, resolving complaints, and ensuring an excellent customer experience. The ideal candidate should possess strong communication skills,...