Manager-Specialty care Analytics in healthcare/Lifesciences/Pharma
1 week ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager-Reporting Operations AnalystThe Business Intelligence Team, part of the Enterprise Analytics Team, designs, develops and maintains reporting & dashboards to develop data-driven insights that identify and diagnose specific execution opportunities in both the field and Club Support Center. Responsibilities• Acquire in depth knowledge of Client data and analytics environment• Oversee the execution of both automated and manual reports across multiple technical platforms, including but not limited to Tableau, Alteryx, SQL, SAS, and Power BI• Build SOPs for incident management across platforms• Construct and maintain the runbook to manage the suite of enterprise analytics BI processes• Ensure the timely and accurate delivery of reports, troubleshoot issues, and communicate with the internal reporting team as well as stakeholder• As needed, preprocess and clean data to ensure high-quality input for analytics data processes• Provide reporting to management on key metrics such as Service Level Agreement (SLA) adherence, support time, and error frequency. Recommend enhancements to improvement the environment and eliminate redundancies• Code enhancements to existing reports.• Seek methods for automation of manual or partially automated processes• Assist with impact analysis, UAT, and development as a part of source system projects that impact existing production reporting.• Perform adhoc analysis as needed Qualifications we seek in youMinimum Qualifications / Skills• Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field Preferred Qualifications/ Skills• Relevant years Alteryx, Tableau/Tableau Prep, SQL or other small database platforms and visual analytics tools preferred; aptitude to understand and develop code strongly desired• Relevant years of industry experience in data analysis• Strong math skills, analytical background and business sense in order to understand drivers of execution performance• Data driven with an objective lens to view operational performance• Proven analytical and quantitative skills and an ability to provide requested deliverables in an easily digestible manner• Strong communication skills and the ability to develop collaborative partnerships with peer analysts on the team and other peers from home office functions
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Bengaluru, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
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Bengaluru, India Genpact Full timeReady to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...
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