Senior Manager

1 week ago

Bengaluru, India Swiggy Full time

Mandate 1 – The role is based out of Bangalore and the expectation is to work out of the ETV office. About the Role Swiggy Dineout is in its early stages of building and winning the dining-out category. We are unlocking massive opportunities across cities and customer segments, not just in table reservations but also in shaping the future of in-restaurant dining. We’re looking for a General Manager – Growth to lead three high-impact 0-1 charters: * O2O (Offline-to-Online) growth to acquire and retain customers from offline dining touchpoints. * Growth & Monetization Partnerships to drive new customer acquisition, unlock growth initiatives, and create sustainable monetization streams. * Dineout 2.0 (Digital Menu) – launch and scale our digital in-dining experience across restaurant partners. This role is for someone who thrives on building new growth engines from scratch, has strong commercial acumen, and can orchestrate large-scale, cross-functional initiatives with speed and impact. What You’ll Own 1. O2O Growth (Offline to Online) * Build and scale offline-to-online programs (QR, POS,, cafés, QSRs) that drive new user acquisition. * Partner with restaurants to execute in-store growth levers (offers, freebies, activations). * Use analytics to optimize CAC, conversion funnels, and retention for O2O-acquired users. 2. Growth & Monetization Partnerships * Identify and execute strategic partnerships that unlock new monetization levers and customer acquisition at scale. * Drive monetization-focused alliances with ecosystem players (payments, banks, brands, tech partners). * Build joint GTM plans with partners to deliver measurable growth and business impact. * Ensure every partnership contributes to topline growth, incremental demand, and sustainable monetization. 3. Dineout 2.0 – Digital Menu * Lead the launch and scale-up of Dineout’s Digital Menu across partner restaurants. * Drive adoption by collaborating with Product, Tech, and Restaurant Partner teams. * Build monetization models (upselling, promotions, partner branding) while enhancing the consumer dining experience. 4. Leadership & Collaboration * Lead and mentor a high-performing growth team. * Work closely with Marketing, Product, City Business, and Analytics to deliver AOP targets. * Influence strategy both centrally and locally to drive consistent scale. Preferred Experience * 7–9 years+ in Growth, Partnerships, Business Development, or Category Management. * Proven success in scaling new initiatives or products in consumer tech, or e-commerce. * Demonstrated ability to craft and scale growth or monetization partnerships with measurable impact. * Strong negotiation skills with ability to forge win-win alliances. * Data-driven, with experience translating insights into scalable growth playbooks. * Track record of delivering high-impact projects across multiple cities/markets. * Strong leadership and stakeholder management skills. * High-agency, entrepreneurial mindset with a bias for action. Nice-to-Have * Experience with payment partnerships, bank alliances, or ecosystem-driven customer acquisition models. * Exposure to O2O acquisition models and hyperlocal activations. * Strong network in the F&B and consumer tech ecosystem. Why Join Us * Be at the forefront of shaping India’s dining-out culture. * Lead three transformative growth engines (O2O, Partnerships, Dineout 2.0). * A fast-paced, collaborative environment that rewards ownership, innovation, and impact.

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