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Sr Executive Operations- Large Broking House

2 months ago

mumbai, India Riverforest Connections Private Limited Full time

PositionPurpose

Responsible to perform theactivities allotted within the defined timelines coordinate withthe Branch / Business partners & internal departments effectivehandling of the queries to ensure smooth functioning of theactivities.

DirectResponsibilities

  • MIS maintenance for dailyupdating to the HODs
  • Preparing & MaintainingVarious Reports & MIS.
  • Shortage follow up Mail sent torespective branches & BPs for payout shortages (value 5 lacs& above) & getting confirmation mail.
  • EMF funding summary sent toCluster Heads & Branches
  • Obtain excel filemaintained to track Branchops personal timely and regular followupwithBranches/AOMROMs.
  • Consolidated excelfile prepared containing details of all Branches /Business partners(Email master) & sent to variousdepartments.
  • Follow up mail sentto ISTF team for Seclore id creation for new BusinessPartners.
  • Handling Branch/BP queries onmails like Seclore registrations welcome kit returned DCN chargesaccount opening objections contract note charges unique mobilequeries Account opening KYCetc...
  • To complete &share MIS Reports with superiors as per the decidedtimelines.
  • Handling queries received fromthe Regulator within the definedtimelines.
  • Guidingteam members for achieving the definedtimelines.

  • Technical& BehaviouralCompetencies

  • ProcessImprovement: Ability to identify analyze and improve operationalprocesses to enhance efficiency andeffectiveness.
  • Risk Management:Identifying and mitigating operational risks to minimizedisruptions and improve businesscontinuity.
  • Communication Skills:Effectively communicating with team members other departments andexternalstakeholders.
  • Adaptability: Beingflexible and open to change in response to evolving business needsand externalfactors.
  • ProblemSolving:Analyzing complex situations and developing effectivesolutions.
  • Team Collaboration:Working collaboratively with crossfunctional teams to achievecommon goals.
  • Customer Focus:Understanding and prioritizing the needs of internal and externalcustomers.
  • Coordination with differentdepartments for solving queries of Business Partners &Branches

Candidate Summary

13 yrs location Airoli

operationprocess improvement risk management

process improvement,riskmanagement,MIS,Operational Activities