Contact Center Operations Manager

Talent500 is seeking an experienced Optimizing Contact Center Operations Specialist to join our team.About the RoleWe are looking for a highly skilled and analytical individual to optimize contact center operations, ensuring efficient distribution of resources and exceptional customer service.Key Responsibilities:Monitor and analyze call traffic to identify...

At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage...

About Evernorth, a leading healthcare solutions provider:Job OverviewWe are seeking an experienced Data-Driven Contact Center Strategist to join our team. As a key member of our workforce management team, you will play a critical role in ensuring the efficient operation of our contact centers.Key ResponsibilitiesMonitor and analyze call traffic patterns to...

Nisum is a leading provider of digital transformation services, and we're seeking a skilled Data Engineer to join our team. With a strong focus on Google Cloud Platform (GCP) services, this role will play a crucial part in designing, developing, and implementing data solutions for our Contact Center.Job DescriptionThe ideal candidate will have a minimum 5+...

Job Summary:We are seeking a skilled and experienced Contact Center Technical Support Engineer to join our team at ECS | Enterprise Change Specialists. This role involves diagnosing, troubleshooting, and resolving technical issues across various systems, including IVR, workforce management, quality management, and conversational AI.The ideal candidate will...

About Live ConnectionsLive Connections is a leading provider of business process outsourcing (BPO) services, specializing in contact center operations. Our company prides itself on delivering exceptional client satisfaction and driving operational success.

**Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...

Job Description:We are seeking a highly skilled Contact Center Technical Support Engineer to join our team at ECS | Enterprise Change Specialists. In this role, you will play a critical part in ensuring the seamless operation of our customer service platforms.About the Role:Diagnostics and troubleshooting: You will diagnose and resolve technical issues...

About the RoleWe are seeking a skilled and experienced Senior CX Contact Center Support Specialist to join our team at Tata Consultancy Services. This is a fantastic opportunity to work with a leading IT consulting firm and contribute to the success of our clients.Job SummaryThe successful candidate will be responsible for providing top-notch support for...

Job Role -Voice Engineer - Cisco Contact Center Experience Range: 4 to 10 years Job Locations: Hyderabad Job Description Must have - Experience in handling Cisco IP telephony Network Infrastructure. - Understanding of switching – VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc. - Understanding of the following Cisco...

Job Role -Voice Engineer - Cisco Contact Center Experience Range: 4 to 10 years Job Locations: Hyderabad Job Description Must have Experience in handling Cisco IP telephony Network Infrastructure. Understanding of switching – VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc. Understanding of the following Cisco Unified...

About the role:The Operations Center Manager will be responsible for managing the day-to-day operations of the Blackbaud-India Operations Center team, including supervising and mentoring technicians, coordinating support activities, escalating issues appropriately, and measuring success against key performance indicators (KPIs). This role requires a blend of...

Job Role -Voice Engineer - Cisco Contact Center Experience Range: 4 to 10 yearsJob Locations: HyderabadJob DescriptionMust haveExperience in handling Cisco IP telephony Network Infrastructure.Understanding of switching – VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc.Understanding of the following Cisco Unified...

Job Role -Voice Engineer - Cisco Contact Center Experience Range: 4 to 10 yearsJob Locations: HyderabadJob DescriptionMust haveExperience in handling Cisco IP telephony Network Infrastructure.Understanding of switching – VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc.Understanding of the following Cisco Unified...

Job Role -Voice Engineer - Cisco Contact CenterExperience Range: 4 to 10 yearsJob Locations: HyderabadJob DescriptionMust have- Experience in handling Cisco IP telephony Network Infrastructure.- Understanding of switching – VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc.- Understanding of the following Cisco Unified...

Job Role -Voice Engineer - Cisco Contact CenterExperience Range: 4 to 10 yearsJob Locations: HyderabadJob DescriptionMust haveExperience in handling Cisco IP telephony Network Infrastructure.Understanding of switching – VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRP, Routing Protocols. etc.Understanding of the following Cisco Unified Communication...

Job Role -Voice Engineer - Cisco Contact CenterExperience Range: 4 to 10 yearsJob Locations: HyderabadJob DescriptionMust haveExperience in handling Cisco IP telephony Network Infrastructure.Understanding of switching – VLAN, Voice VLAN, VTP, STP, Po E, Ether channel, HSRP, Routing Protocols. etc.Understanding of the following Cisco Unified Communication...

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon is expanding the Data Center management team in India. This position within Amazon Data Services India Private Limited (ADSIPL) requires broad Data...

About the role:The Operations Center Manager will be responsible for managing the day-to-day operations of the Blackbaud-India Operations Center team, including supervising and mentoring technicians, coordinating support activities, escalating issues appropriately, and measuring success against key performance indicators (KPIs). This role requires a blend of...

TTEC Digital, a leading digital customer experience company, is seeking an experienced Technical Solutions Architect to join our rapidly expanding Multi-Channel Solutions team. With a strong background in contact center technology and a passion for innovative solutions, you will play a key role in designing, developing, and implementing cutting-edge voice...