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Data Engineer for Contact Center Analytics
1 month ago
Nisum is a leading provider of digital transformation services, and we're seeking a skilled Data Engineer to join our team. With a strong focus on Google Cloud Platform (GCP) services, this role will play a crucial part in designing, developing, and implementing data solutions for our Contact Center.
Job DescriptionThe ideal candidate will have a minimum 5+ years of experience as a Data Engineer with a focus on GCP services, particularly BigQuery. Strong proficiency in SQL and large-scale data processing is essential, as well as experience with real-time data processing and Contact Center analytics.
Key Responsibilities:- Design, develop, and implement data pipelines using GCP services such as Dataflow with Cloud Composer, DataFlow, and Big Query.
- Collaborate with business units and stakeholders to gather requirements and provide project estimates.
- Oversee the full lifecycle of data engineering projects from inception to deployment.
- Manage legacy ETL processes and utilize Talend for data transformation.
- Build and optimize data pipelines to support high-volume retail operations.
To be successful in this role, you'll need:
- A Bachelor's degree in Computer Science, Engineering, or equivalent demonstrable experience.
- Strong knowledge of data warehousing concepts and ETL processes.
- Experience with real-time data processing and Contact Center analytics.
We offer a competitive salary range of $140,000 - $180,000 per year, depending on experience, along with a range of benefits, including:
- Parental medical insurance.
- Free meals and snacks.
- Ongoing training and skill enhancement certifications.
- A supportive and collaborative work environment.
Nisum is a global leader in digital transformation services, helping businesses navigate the complex world of technology and innovation. Our team is passionate about delivering exceptional results and making a lasting impact.
