Executive Housekeeper

2 weeks ago

Kohima, Nagaland, India HOTEL POLO TOWERS GROUP Full time

Key Responsibilities

1. Pre-Opening Responsibilities

  • Develop and implement the housekeeping pre-opening plan, including timelines, SOPs, and quality standards.
  • Collaborate with the project team for finalization of guestroom layouts, OS&E procurement, and laundry equipment requirements.
  • Lead recruitment, training, and onboarding of the housekeeping team for rooms, public areas, laundry, and floristry (if applicable).
  • Set up inventory control systems, standard cleaning procedures, linen management, and guest amenity standards.
  • Conduct mock drills, soft opening audits, and operational readiness checks for guestroom and public area standards.

2. Operational Excellence

  • Oversee daily operations across rooms, public areas, back-of-house, and laundry to ensure impeccable cleanliness and hygiene.
  • Monitor housekeeping budgets, operating supplies, and cost controls to meet financial targets.
  • Collaborate with engineering for preventive maintenance schedules to ensure rooms remain in pristine condition.
  • Ensure compliance with health, safety, and brand standards, including HACCP and ISO guidelines.

3. Guest Experience & Quality Assurance

  • Implement guestroom inspection programs for VIP arrivals, long-stay guests, and special requests.
  • Maintain guest satisfaction scores (GSS/NPS) through service excellence and prompt complaint resolution.
  • Coordinate with Front Office and F&B teams for seamless guest experiences and quick turnaround of rooms.

4. Team Leadership & Training

  • Mentor and develop supervisors, room attendants, and laundry associates for service consistency and career growth.
  • Conduct regular training on cleaning techniques, use of eco-friendly chemicals, grooming, and safety protocols.
  • Build a positive, disciplined, and guest-focused departmental culture.

  • Executive Housekeeper

    2 weeks ago

    Kohima, Nagaland, India HOTEL POLO TOWERS GROUP Full time

    Key Responsibilities1. Pre-Opening ResponsibilitiesDevelop and implement the housekeeping pre-opening plan, including timelines, SOPs, and quality standards.Collaborate with the project team for finalization of guestroom layouts, OS&E procurement, and laundry equipment requirements.Lead recruitment, training, and onboarding of the housekeeping team for...

  • Senior Hospitality Manager

    2 weeks ago

    Kohima, Nagaland, India beBeeHousekeeper Full time ₹ 8,50,000 - ₹ 11,25,000

    About the RoleThe Executive Housekeeper is a key member of our hospitality team, responsible for ensuring the highest standards of cleanliness and guest satisfaction.Develop and implement housekeeping strategies to meet or exceed guest expectations.Collaborate with cross-functional teams to achieve operational excellence.Lead and develop a high-performing...

  • Front Office Manager

    3 weeks ago

    Kohima, Nagaland, India HOTEL POLO TOWERS GROUP Full time

    Pre-Opening Phase:- Assist in recruiting, training, and onboarding the Front Office team (reception, concierge, guest relations, bell desk, and operators).- Set up SOPs, checklists, and guest handling protocols in alignment with brand standards.- Oversee the installation, testing, and go-live of front office systems (e.g., PMS, telephony, key management,...

  • Front Office Manager

    2 weeks ago

    Kohima, Nagaland, India HOTEL POLO TOWERS GROUP Full time

    Pre-Opening Phase: Assist in recruiting, training, and onboarding the Front Office team (reception, concierge, guest relations, bell desk, and operators). Set up SOPs, checklists, and guest handling protocols in alignment with brand standards. Oversee the installation, testing, and go-live of front office systems (e.g., PMS, telephony, key management,...

  • Front Office Manager

    2 weeks ago

    Kohima, Nagaland, India HOTEL POLO TOWERS GROUP Full time

    Pre-Opening Phase:Assist in recruiting, training, and onboarding the Front Office team (reception, concierge, guest relations, bell desk, and operators).Set up SOPs, checklists, and guest handling protocols in alignment with brand standards.Oversee the installation, testing, and go-live of front office systems (e.g., PMS, telephony, key management, mobile...

  • Front Office Team Leader

    1 week ago

    Kohima, Nagaland, India beBeeFrontOffice Full time ₹ 9,00,000 - ₹ 12,00,000

    Key Responsibilities for Front Office Manager RoleAbout the PositionThis is an exciting opportunity to join our front office team as a manager.Job DescriptionThe successful candidate will be responsible for leading and mentoring a team of front desk agents, guest relations executives, concierge staff, and bell desk personnel. This includes implementing daily...

  • Executive Housekeeper

    5 days ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    Key Responsibilities1. Pre-Opening ResponsibilitiesDevelop and implement the housekeeping pre-opening plan , including timelines, SOPs, and quality standards.Collaborate with the project team for finalization of guestroom layouts, OS&E procurement , and laundry equipment requirements.Lead recruitment, training, and onboarding of the housekeeping team for...

  • Executive housekeeper

    1 day ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    Key Responsibilities1. Pre-Opening ResponsibilitiesDevelop and implement the housekeeping pre-opening plan, including timelines, SOPs, and quality standards.Collaborate with the project team for finalization of guestroom layouts, OS&E procurement, and laundry equipment requirements.Lead recruitment, training, and onboarding of the housekeeping team for...

  • Executive Housekeeper

    5 days ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    Key Responsibilities 1. Pre-Opening Responsibilities Develop and implement the housekeeping pre-opening plan , including timelines, SOPs, and quality standards. Collaborate with the project team for finalization of guestroom layouts, OS&E procurement , and laundry equipment requirements. Lead recruitment, training, and onboarding of the...

  • Executive Housekeeper

    4 days ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    Key Responsibilities1. Pre-Opening ResponsibilitiesDevelop and implement the housekeeping pre-opening plan, including timelines, SOPs, and quality standards.Collaborate with the project team for finalization of guestroom layouts, OS&E procurement, and laundry equipment requirements.Lead recruitment, training, and onboarding of the housekeeping team for...

  • Executive Housekeeper

    4 days ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    Key Responsibilities1. Pre-Opening ResponsibilitiesDevelop and implement the housekeeping pre-opening plan, including timelines, SOPs, and quality standards.Collaborate with the project team for finalization of guestroom layouts, OS&E procurement, and laundry equipment requirements.Lead recruitment, training, and onboarding of the housekeeping team for...

  • Executive Housekeeper

    4 days ago

    kohima, India HOTEL POLO TOWERS GROUP Full time

    Key Responsibilities1. Pre-Opening ResponsibilitiesDevelop and implement the housekeeping pre-opening plan, including timelines, SOPs, and quality standards.Collaborate with the project team for finalization of guestroom layouts, OS&E procurement, and laundry equipment requirements.Lead recruitment, training, and onboarding of the housekeeping team for...

  • ▷ Urgent Search: Executive Housekeeper

    4 days ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    Key Responsibilities 1. Pre-Opening Responsibilities - Develop and implement the housekeeping pre-opening plan, including timelines, SOPs, and quality standards. - Collaborate with the project team for finalization of guestroom layouts, OS&E procurement, and laundry equipment requirements. - Lead recruitment, training, and onboarding of the housekeeping...

  • Front Office Manager

    5 days ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    Pre-Opening Phase:Assist in recruiting, training, and onboarding the Front Office team (reception, concierge, guest relations, bell desk, and operators).Set up SOPs, checklists, and guest handling protocols in alignment with brand standards.Oversee the installation, testing, and go-live of front office systems (e.g., PMS, telephony, key management, mobile...

  • Front Office Manager

    4 days ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    🏨 Pre-Opening Phase:Assist in recruiting, training, and onboarding the Front Office team (reception, concierge, guest relations, bell desk, and operators).Set up SOPs, checklists, and guest handling protocols in alignment with brand standards.Oversee the installation, testing, and go-live of front office systems (e.g., PMS, telephony, key management,...

  • Front Office Manager

    4 days ago

    Kohima, India HOTEL POLO TOWERS GROUP Full time

    🏨 Pre-Opening Phase:Assist in recruiting, training, and onboarding the Front Office team (reception, concierge, guest relations, bell desk, and operators).Set up SOPs, checklists, and guest handling protocols in alignment with brand standards.Oversee the installation, testing, and go-live of front office systems (e.g., PMS, telephony, key management,...