Customer Success Lead
3 days ago
Turn customers into champions. Drive OEE improvements.PlantMetrics helps Indian factories achieve measurable ROI through our MES + IIoT platform. We're looking for a Customer Success Leader to own retention, expansion, and customer outcomes.The Opportunity: Own end-to-end customer relationships and success frameworks. Ensure customers achieve 10-25% OEE improvements. Build CS function from ground up.What You'll Do:- Manage customer lifecycle: onboarding → adoption → renewal → expansion- Conduct weekly reviews with plant managers and ops heads- Define and deliver success metrics- Document ROI with before/after data; create customer case studies- Design training programs for operators and shopfloor teams- Drive 95%+ retention and 120%+ net revenue retentionWhat You Bring:- 6-9 years in customer success, manufacturing operations, or industrial automation- Deep understanding of shopfloor operations (OEE, downtime, production planning)- Experience with MES, SCADA, ERP, or industrial IoT- Strong analytical skills (Excel, data analysis, ROI calculations)
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Customer Success Lead
6 days ago
Pune, Maharashtra, India Leadque ® Full time ₹ 2,50,000 - ₹ 7,50,000 per yearCompany DescriptionAt Leadque, we specialize in driving brand growth by improving the accuracy and precision of marketing campaigns. Our approach utilizes the best sales intelligence, strategic planning, and data-driven demand to enhance marketing efforts. We focus on delivering top-of-the-line intent data to achieve measurable results.Role DescriptionThis...
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Customer Success Lead
3 days ago
pune, India Plant Metrics Full time🤝 Turn customers into champions. Drive OEE improvements.PlantMetrics helps Indian factories achieve measurable ROI through our MES + IIoT platform. We're looking for a Customer Success Leader to own retention, expansion, and customer outcomes.The Opportunity: Own end-to-end customer relationships and success frameworks. Ensure customers achieve 10-25%...
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Customer Success Lead
3 days ago
Pune, India Plant Metrics Full time🤝 Turn customers into champions. Drive OEE improvements.PlantMetrics helps Indian factories achieve measurable ROI through our MES + IIoT platform. We're looking for a Customer Success Leader to own retention, expansion, and customer outcomes.The Opportunity: Own end-to-end customer relationships and success frameworks. Ensure customers achieve 10-25%...
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Customer Success Lead
3 days ago
Pune, India Plant Metrics Full time🤝 Turn customers into champions. Drive OEE improvements. PlantMetrics helps Indian factories achieve measurable ROI through our MES + IIoT platform. We're looking for a Customer Success Leader to own retention, expansion, and customer outcomes. The Opportunity: Own end-to-end customer relationships and success frameworks. Ensure customers achieve 10-25%...
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Team Lead Customer Success
1 day ago
Pune, Maharashtra, India SMS-Magic Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWhat You Must KnowCustomer Success is one of our key differentiators. In this role, you will act as a customer champion, continuously improving the experience for SMS Magic customers. The Customer Success team is responsible for managing customer satisfaction, ensuring adherence to SLAs, maintaining a high level of customer focus, and driving customer...
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Customer Success Intern
2 days ago
Pune, Maharashtra, India MCP Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAbout Us: We are hiring for a client a leading visitor management system provide Position: Intern Customer Success Manager Location: Pune, India Job Type: Internship About the Role: As an Intern Customer Success Manager, you will play a pivotal role in supporting our client, a leading visitor management system provider, and gain hands-on experience in...
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Customer Success Evangelist
2 days ago
Pune, India eOrder IT Full timeRole: Customer Success Evangelist (Sales and Support) Experience: 0 to 3 years **Responsibilities**: - Prospect Research: Identify potential customers for our ERP, POS, and SaaS products through market research. - Customer Engagement: Present and convince prospects about the benefits of our products through various communication channels. - Lead...
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Customer Success Manager
2 days ago
Pune, Maharashtra, India ZIFF DAVIS PERFORMANCE MARKETING Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole Summary The Manager Customer Success will be the strategic bridge between the SWZD Lead Generation team and the ZDPM Operations team, ensuring seamless execution of high-quality lead generation campaigns. This role focuses on revenue growth through insourcing, campaign optimization, and maintaining exceptional client satisfaction, while leading a...
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Customer Success
5 days ago
Pune, Maharashtra, India Zipy Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCustomer Success & Business Analysis InternWe're looking for aCustomer Success & Business Analysis Internto join our fast-paced startup team in Pune. This role is a perfect mix ofcustomer interaction,data analysis, andprocess improvement, ideal for someone who loves understanding both people and numbers.ResponsibilitiesEngage with customers to understand...
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Customer Success Manager
2 weeks ago
Pune, Maharashtra, India Intangles Lab Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAbout IntanglesIntangles is a leading provider of real-time predictive diagnostics and digital twin technology for the automotive and fleet industry. We help customers optimize fleet operations, reduce downtime, and achieve higher ROI through advanced AI-driven telematics solutions. At Intangles, our mission is to empower businesses with actionable insights...