Customer Success Intern

8 hours ago

Pune, Maharashtra, India MCP Full time ₹ 2,00,000 - ₹ 6,00,000 per year
About Us:
We are hiring for a client a leading visitor management system provide
Position: Intern Customer Success Manager
Location: Pune, India

Job Type: Internship
About the Role: As an Intern Customer Success Manager, you will play a pivotal role in supporting our client, a leading visitor management system provider, and gain hands-on experience in customer success management. This internship offers a unique opportunity to work closely with seasoned professionals, contributing to real-world projects, and learning the ropes of customer success management in a dynamic tech environment. Key Responsibilities:
  • Assist in the implementation of customer success strategies tailored to the visitor management system's users.
  • Collaborate with cross-functional teams to ensure seamless execution of customer success initiatives.
  • Monitor and analyze customer health metrics to identify areas for improvement and growth.
  • Support in preparing reports and presentations for client meetings.
  • Engage with clients to gather feedback, address concerns, and build strong relationships.
  • Contribute to the development of customer success resources and best practices.
Requirements:
  • Currently pursuing a Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
  • Strong interest in customer success, account management, or client relations.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Analytical mindset with the ability to problem-solve and make data-driven decisions.
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
Preferred Qualifications:
  • Previous internship or coursework related to customer success or client management.
  • Familiarity with customer relationship management (CRM) software (e.g., Salesforce, HubSpot).
  • Basic understanding of customer success metrics and methodologies.
Benefits:
  • Hands-on experience in customer success management.
  • Opportunity to learn from industry experts and professionals.
  • Exposure to a dynamic tech environment and visitor management solutions.
  • Potential for career growth and development within the organization.

*Candidates with Business Degree can also apply , if you have good technical skills.

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