Customer Success

As a member of the broader Acoustic Customer Success Organization, a Customer Success Associate acts as a bridge between Acoustic and its Customer's playing a pivotal role in ensuring that our customers achieve rapid time to value from their investment in Acoustic Connect working closely with the assigned Customer Success Director and various internal...

Managing Customer Success Activities such as onboarding, training, services, customer success management, support, account management, up-sells, and advocacy. Driving training and SOP adherence.Leading the overall journey for Customer Success: Mapping the customer journey and developing interventions for each step, driving engagement with customer marketing,...

Who are we?Checkmarx is the leader in application security and ensures that enterprises worldwide can secure their application development from code to cloud. Our consolidated platform and services address the needs of enterprises by improving security and reducing TCO, while simultaneously building trust between AppSec, developers, and CISOs. At Checkmarx,...

The idealKey Account Manager / Customer Success Manageris a passionate, self-motivated, and detail-oriented team player who is committed to the success of our North American customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new...

SMS-Magic is a global leader inconversational messaging, helping businesses engage customers anytime, anywhere viaSMS, WhatsApp, Facebook Messenger, LINE, and more — all seamlessly integrated into your CRM. We empower organizations acrossFinancial Services, Higher Education, Retail, Staffing, and Wellnessto deliver exceptional customer experiences, drive...

Responsibilities : Customer Onboarding : Assist new customers with the onboarding process, helping them get started with our products, and ensuring a smooth transition. Product Training : Conduct product training sessions to educate customers on how to use our SAAS solutions effectively and efficiently. Account Management : Build and maintain strong,...

Join our Customer Success team and play a crucial role in ensuring the success and satisfactionof our valued customer. As a Customer Success Specialist, you will be responsible for buildingstrong relationships with our clients, understanding their needs, and providing them withexceptional support throughout their journey with our company. Key areas of...

Job Summary:We are seeking a Customer Success Executive who is passionate about delighting customers instead of "selling to" them. This role is about building trust, guiding customers, and ensuring they enjoy a smooth, joyful, and memorable journey with THW.Key Responsibilities:Managecustomer queriesandsupport requeststhrough multiple channels (calls,...

Client Success Manager – (Onsite Pune | EST Shift)Location:Pune, India (Onsite strongly preferred)Shift:7:30 PM IST – 4:30 AM IST (US EST Hours)Remote:Considered only for exceptional, highly experienced candidatesAbout is an advancedAI Voice Agent built for recruiters. Our platform helps staffing teams make hundreds of calls in minutes, automate...

· Customer Success & Relationship Management.· Develop and maintain strong, long-term relationships with key clients, serving as their primary point of contact.Understand customer needs, goals, and pain points to provide tailored solutions that drive value.Proactively engage with customers to ensure product adoption, satisfaction, and retention.Conduct...