Client Success Specialist

4 weeks ago


Mumbai, Maharashtra, India PracticeSuite, Inc. Full time
Roles & Responsibilities:
The Implementation Project Manager leads clients through the implementation of PracticeSuite's Clinical software. He/She will manage multiple projects to ensure the client and the internal departments/teams are completing tasks on schedule as outlined in the client's project plan. This is a skilled position that requires experience in a related field. Job duties include the below:
· Assess client/project need and build relationships with the client
· Develop and manage implementation project lifecycles
· Manage client expectations, outcomes and timelines
· Ability to effectively communicate with the client to define what is in scope versus out of scope
· Keep the project in scope and on time
· Effectively lead meetings and direct team/client solutions to anticipate and overcome obstacles
· Serve as a liaison between internal departments and the client during implementation
· Update client and internal management on project status, issues, additional scope
· Manage issue escalations and provide direction as necessary
· Effectively communicate recommendations to management
· Promote team and client collaboration to establish and improve best practices
· Serve as a trusted advisor by advocating for client needs and product requests to PracticeSuite support, product and engineering teams
· Other duties as assigned
Preferred Skills:
Project Management experience
Working in a team
Conflict management
Time management
Communication/multi-tasking skills
US Clinical Healthcare experience required
4 - 5 Years of experience in client facing
Who We Are:
PracticeSuite is a national, fast-growing cloud computing software company based in Tampa, FL that provides a cloud-based 360°Office Platform to healthcare facilities. PracticeSuite has an agile management team, high employee morale, and high customer satisfaction and retention. PracticeSuite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare.
Please visit our website to learn more about us, at Page: Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, or veteran status. PracticeSuite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment.
Location : Ghansoli (Navi Mumbai) & Kochi (Kerala) (Complete WFO)
Shift: US Shift (6:30pm to 3:30am IST)
Interested candidates can share resume at

  • Mumbai, Maharashtra, India ShipDelight Logistics Technologies Full time

    About the job:We are looking for a Client Success Specialist who will manage multiple client accounts. You are expected to understand our customers business and create plans to meet the deliverables for each client. The ideal person for the job will be a proactive problem solver with exceptional written and verbal communication skills and a meticulous...


  • Mumbai, Maharashtra, India beBeeCustomerSuccess Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Client Success SpecialistWe are seeking an experienced professional to manage multiple client accounts and drive customer satisfaction.As the primary point of contact, you will be responsible for leading customer relationships and ensuring ongoing value delivery.You will work with cross-functional teams to achieve long-term partnerships and drive...

  • Client Success Expert

    2 weeks ago


    Mumbai, Maharashtra, India beBeeRelationships Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Overview: The Client Success Expert is a critical role that involves nurturing and maintaining long-term relationships with clients to ensure their satisfaction with the company's products and services. This position requires a proactive and client-focused approach, where the Client Success Expert works to understand client needs, provide tailored...


  • Mumbai, Maharashtra, India beBeeMarketing Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Title: Client Success ManagerAs a Client Success Manager, you will be responsible for coordinating internal projects and determining the best utilization of resources (graphic design, video) to increase client satisfaction.Key Responsibilities:


  • Mumbai, Maharashtra, India beBeeClientSuccess Full time ₹ 11,00,000 - ₹ 17,50,000

    Client Success ProfessionalWe are seeking a results-driven professional with exceptional communication skills, analytical abilities, and experience in client management to join our team.Key Responsibilities:Build strong relationships with clients to understand their needs and deliver tailored solutions.Analyze data to evaluate client success and identify...


  • Mumbai, Maharashtra, India PracticeSuite, Inc. Full time

    Roles & Responsibilities: The Implementation Project Manager leads clients through the implementation of PracticeSuite's Clinical software. He/She will manage multiple projects to ensure the client and the internal departments/teams are completing tasks on schedule as outlined in the client's project plan. This is a skilled position that requires experience...


  • Mumbai, Maharashtra, India beBeeCustomerSuccess Full time ₹ 48,00,000 - ₹ 1,20,00,000

    Client Success ManagerWe are seeking an experienced and results-driven Client Success Manager to join our passionate team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty.The ideal candidate will have a proven track record of success in...


  • Mumbai, Maharashtra, India Participatory Learning And Action Network Foundation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a Manager – Client Success to manage key clients, ensure project delivery, and drive growth in sustainability and waste management through account management, upselling, and cross-team collaboration.

  • Project Coordinator

    1 week ago


    Mumbai, Maharashtra, India beBeeProject Full time ₹ 60,000 - ₹ 80,000

    Project Manager - Client SuccessWe are seeking a proactive Project Coordinator to oversee, track and execute support of multiple client-facing and internal projects.Coordinate all aspects of the project including activities resources equipment and information.Collaborate with clients to gather and define project requirements scope and objectives.Ensure...


  • Mumbai, Maharashtra, India beBeeCustomerSuccess Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Senior Associate Customer Success Job DescriptionThe role of a Senior Associate Customer Success professional is to drive client satisfaction and retention.About the Job:We're seeking an experienced customer success expert to build strong, long-term relationships with clients. As the key liaison between our company and clients, you will oversee engagement...