Client Success Advocate
1 day ago
Job Title: Client Success Specialist
We are seeking an experienced professional to manage multiple client accounts and drive customer satisfaction.
- As the primary point of contact, you will be responsible for leading customer relationships and ensuring ongoing value delivery.
- You will work with cross-functional teams to achieve long-term partnerships and drive adoption, improve customer satisfaction, and generate new business (upsell and cross-sell).
Key Responsibilities:
- Evolving and refining engagement models, working arrangements, and RASCI based on partner maturity and customer needs.
- Bringing industry and domain best practices and methodologies in execution of programs/projects across Master Data Management, Data Governance, Data Management, Integrations, Business Intelligence, and Analytics.
Requirements:
- 3+ years of experience in Client success, business analysis, or project management.
- Strong understanding of project implementation methodologies and process mapping.
- Excellent communication, problem-solving, and stakeholder management skills.
This is an excellent opportunity to contribute to driving customer satisfaction and revenue growth. If you have a passion for customer success and a proven track record of delivering results, we encourage you to apply.
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