Customer Support Associate

4 weeks ago

Delhi, India Mounee Consulting Services Full time

Job Description: We are hiring for the position of Customer Support Associate (Voice + Chat +

Email) for our company.

Roles and Responsibilities:

Customer Support

 Provide information about order status to customers

 Responsible for taking calls, responding to emails and chats

 Handle customer complaints, provide appropriate solutions and alternatives within the time

limits

 Need to be well versed with basic statistics and terms involved in the day-to-day business and

use it while discussing with stakeholders

 Candidate will be aligned with our Customer Support vertical and help us in managing/

resolving customers query, handling escalations and complaints of the dissatisfied customers

& giving best resolutions.

 Strong ability to multitask and take fast decisions independently

 Maintains composure and patience with customers

 Strong listening and presentation skills

 Ability to multitask, prioritize, and manage time effectively.

 Passionate, ambitious and aspiring towards Customer Support.

Communication Skills:
• Excellent communication skills (Hindi and English)
• Ability to communicate

correctly and clearly with all customers
• Good comprehension skills, ability to clearly understand and

state the customer's issues
• Ability to concentrate follow customers issues without distraction to

resolution
• Work successfully in a team environment as well as independently

Computer Knowledge/Skills:

Good typing speed. Ability to use a desktop computer system
• Familiarity with Windows XP,

Microsoft Outlook, Microsoft Word and Internet Explorer
• Excellent typing skills
• Demonstrates

understanding of the Internet.

Job Location - Okhla Ph-II

Designation - Customer Relationship Executive (Customer Service)

Minimum Qualification - Graduate / Post Graduate

Minimum Work Experience – Minimum 1yr

Shifts - Should be flexible as per business need

Work mode - Work from office

6 days a week

  • Customer Support Associate

    19 hours ago

    Paschim Vihar, Delhi, Delhi, India Eth Infra Private Limited Full time

    **Role Description** This is a full-time on-site role for a Customer Support Associate at ETH INFRA in Delhi, India. The Customer Support Associate will be responsible for providing customer support, enhancing customer experience, handling customer service inquiries, participating in sales activities, and conducting training sessions. **Qualifications** -...

  • Customer Support Associate

    2 weeks ago

    Delhi, Delhi, India Communezen Ventures Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Hiring Customer Support Associates for hostel operations in Delhi/Noida/Gurgaon. Manage calls, WhatsApp & email queries, resolve resident issues, ensure satisfaction & support operations. Freshers can apply.

  • Customer Support Associate

    3 days ago

    Delhi, India JindalX Full time

    Customer support associate Customer service Delhi **Salary**: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: -...

  • Customer Support Associate

    19 hours ago

    Delhi, Delhi, India Skills Hive Full time

    Customer Support Associate (Fresher) **Location**: Dwarka Sector 7, New Delhi **Experience**: Fresher **Qualification**: MBA (Fresh Graduate) **Compensation**: Up to ₹25,000 in-hand + **huge incentives** About the Role We’re looking for an energetic MBA fresher to join our customer-facing team. You’ll handle client calls, manage small portfolios,...

  • Customer Support Associate

    4 days ago

    New Delhi, India WATI.io Full time

    WATI is an early-stage, venture-backed SaaS platform that is defining how companies communicate with their customers. Through our customer engagement software, built on top of WhatsApp’s Business API, businesses can easily engage with their customers in-real time - at scale! We are hiring for a **Customer Support Associate** to assist our customers solve...

  • Customer Support Associate

    4 days ago

    Delhi, India JindalX Full time

    customer support associate 0-6 months experience English speaking must **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work...

  • Customer Support Associate

    1 week ago

    Delhi, Delhi, India Tradais Digital Full time

    We are seeking a dedicated Customer Support Associate to join our team. The role involves reaching out to potential customers regarding E-vehicles, qualifying leads, and providing exceptional customer service. If you are a proactive communicator with a knack for understanding customer needs, we would love to hear from you! **Key Responsibilities**: -...

  • Bilingual Customer Service Associate

    2 weeks ago

    New Delhi G.P.O., Delhi, Delhi, India Peak Support Full time

    Peak Support is seeking a **Bilingual Customer Service Associate (Hindi/English)** to join our team in India. **We're looking for individuals with**: - Excellent oral and written communication skills in both English and Hindi. - Proven experience in customer service, preferably in the BPO industry. - Ability to work in a fast-paced environment. - Flexible...

  • Customer Support Associate

    3 weeks ago

    Delhi, India upGrad Full time

    Designation- Customer / Student Support AssociateBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5 LPAShift Details- Mon - Fri (Work From Office) & Sat (Work From Home)About the RoleWe are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from...

  • Customer Support Associate

    2 weeks ago

    Delhi, India Quicky Technologies Full time

    Job Title: Customer Support Associate **Responsibilities**: Provide accurate information about products and services to customers Resolve customer issues and complaints in a timely and effective manner Maintain a positive and professional attitude while interacting with customers Keep records of customer interactions, transactions, comments, and...