
Reservation Executive
3 weeks ago
Core Responsibilities:
- Booking and Processing:
- Taking and processing reservation requests via phone, email, or in person.
- Verifying availability of rooms, services, or other resources.
- Confirming reservations and providing necessary details to customers.
- Handling cancellations and modifications to existing reservations.
- Customer Service:
- Providing information about rates, policies, and services.
- Addressing customer inquiries and resolving issues.
- Maintaining a positive and professional demeanor.
- Record Keeping:
- Maintaining accurate records of reservations and customer information.
- Ensuring data integrity and accuracy within the reservation system.
- Other Tasks:
- May be involved in checking guests in and out.
- May participate in sales and marketing efforts to promote occupancy.
- May assist with other front desk duties as needed.
- Specific to Travel Industry:
- Researching and gathering travel information.
- Developing and maintaining travel policies.
- Conducting market research.
Job Types: Full-time, Permanent
Pay: ₹11, ₹34,020.57 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What is your current salary?
- What is your expected salary?
- What is your Notice Period?
- Are you a local person of Gurgaon?
Experience:
- Reservation: 1 year (Required)
Location:
- Gurugram, Haryana (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person
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