Reservations & Ticketing Executive

3 weeks ago

Gurugram, India Group Concorde Full time

Company:
Group Concorde

Industry:
Aviation

Location:
Gurgaon

Position:
Executive – Reservation & Ticketing

Experience:
Minimum 3 years in Reservation & Ticketing

About Us:

Group Concorde is a prominent player in the aviation and cargo logistics industry, serving as the General Sales Agent (GSA) for various international airlines. We are committed to providing excellent services and ensuring smooth operations in both logistics and passenger transportation.

Role Overview:

We are seeking a highly organized and experienced Executive for our Reservation & Ticketing department. The candidate will be responsible for handling airline reservations and ticketing services, ensuring accuracy and timely delivery, and providing top-notch customer service.

Key Responsibilities:

  • Manage airline reservations and ticketing for both domestic and international flights.
  • Handle queries and provide assistance to customers regarding flight schedules, availability, fares, and related services.
  • Process cancellations, changes, and refunds in accordance with airline policies.
  • Ensure compliance with airline ticketing rules and procedures, including fare calculation and fare rules.
  • Coordinate with airline partners and maintain strong relationships to facilitate smooth operations.
  • Provide exceptional customer service and resolve any issues or discrepancies in a timely manner.
  • Stay updated on airline regulations, policies, and industry trends.
  • Assist in managing group bookings and special requirements as needed.
  • Prepare daily, weekly, and monthly reports on ticketing and reservations activities.

Qualifications:

  • Bachelor's degree in a relevant field is preferred.
  • Must be proficient with Excel & PPT knowledge.
  • Minimum of 3 years of experience in airline reservation and ticketing.
  • Proficiency in airline reservation systems (e.g., Amadeus etc.).
  • Strong knowledge of airline ticketing policies, procedures, and fare rules.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Detail-oriented with strong organizational skills.
  • Customer-focused with the ability to handle customer queries professionally and efficiently.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and career development.
  • A dynamic work environment with a leading company in the aviation industry.
  • The chance to work closely with international airline partner

  • Reservation & Ticketing Executive

    5 days ago

    Gurugram, Haryana, India Group Concorde Full time

    **Company**: Group Concorde **Industry**: Aviation & Cargo Logistics **Location**: Gurgaon (M G Road) **Position**: Executive - Reservation & Ticketing **Experience**: Minimum 3 years in Reservation & Ticketing **About Us**: Group Concorde is a prominent player in the aviation and cargo logistics industry, serving as the General Sales Agent (GSA) for...

  • Reservation & Ticketing Executive

    5 days ago

    Gurugram, Haryana, India Group Concorde Full time

    Profile - Reservation & Ticketing Experience - 3+Years Location - M.G Road, Gurgaon **Job Description**: - Corporate handling. Complaint handling Polite handling of calls at counters of passengers and travel agents resolving their queries regarding FIT Bookings, Issuance, Re-booking & Re-validation, Cancellations and also update SSRs, TCP Remarks on a...

  • Ticketing Executive

    7 days ago

    Gurugram, Haryana, India Flights Guru Full time

    **Job Description: Ticketing Executive (Travel Company)** **Responsibilities**: - **Ticket Reservations & PNR Booking**: Handle **ticket reservations/bookings** for domestic and international flights, ensuring accuracy and timely booking. - **Ticket Issuance & Reissuance**: Issue tickets to customers promptly, following all relevant guidelines and...

  • Reservation & Ticketing Executive

    5 days ago

    Sikanderpur, Gurugram, Haryana, India BAI Infosolutions Private Limited Full time

    **Job Responsibilities: - ** - Handle Taxi Booking, Train and Buses Reservations, for clients, ensuring timely and accurate bookings based on their preferences and requirements. - Collaborate with vendors to negotiate competitive rates and secure the best possible deals for our clients. - Maintain a database of preferred Cabs and vendors, including their...

  • Ticketing Executive

    5 days ago

    Gurugram, Haryana, India MakeMyTrip.com Full time

    **Job Title: Ticketing Executive Intern (Freshers Welcome!)** **Location**: Gurgaon and Janakpuri **Stipend**: 14,000 - 20,000 INR per month (Based on experience) **Responsibilities**: - Assist clients with booking airline tickets, hotel reservations, and other travel-related services. - Provide excellent customer service by addressing inquiries and...

  • Ticketing Executive

    3 days ago

    Gurugram, Haryana, India T4 Initiatives Pvt Ltd Full time

    **Key Responsibilities**: **Ticketing Operations**: - Booking: Accurately process and confirm flight, train, and bus ticket reservations in accordance with customer requests. - Issuing: Prepare and issue travel tickets and itineraries, ensuring all details are correct and compliant with company and industry standards. - Modifications: Handle ticket changes,...

  • GDS Ticketing

    3 weeks ago

    Gurugram, India Blueberry Unicorn Services Full time

    We're Hiring: GDS Ticketing & Sales Executive – B2B (Gurugram, Onsite) Are you a people-person who loves the world of travel? Do you have strong GDS expertise and a knack for building great client relationships? If yes, this role is for you What You'll Do: Issue, reissue, cancel & refund tickets via Amadeus / Sabre / Galileo Handle fare rules, PNRs,...

  • Associate Corporate Ticketing

    3 weeks ago

    Gurugram, Gurugram, India Polar Routes Holidays Pvt. Ltd Full time

    Job Description Company Description Polar Routes Holidays Pvt. Ltd. brings complete travel solutions for both business and personal travel needs. With a strong emphasis on being travelers first, we ensure every travel detail is handled meticulously, from cost-saving flight connections to comfortable centrally located hotels. We aim to balance sightseeing...

  • International Ticketing Executive

    5 days ago

    Gurugram, Haryana, India Culture Holidays Pvt ltd Full time

    **Job description** **Job Title**: Ticketing Executive (International Markets) **Location**: Udyog Vihar Phase v - Gurugram **Company**: Culture Holidays Pvt. Ltd. **Industry**: Travel & Tourism **Experience**: 1-5 years **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Handle domestic and international air ticket bookings using...

  • Ticketing Executive

    3 weeks ago

    Gurugram, India WanderOn Full time

    Job Title:Ticketing Executive Location:Gurugram Experience Required:1-4 Years About Us: WanderOn is a leading B2C travel company, dedicated to creating seamless and memorable travel experiences for our clients. With a focus on customer satisfaction and innovation, we are looking for a skilled and detail-oriented Ticketing Executive to join our dynamic team....