International Ticketing Executive

3 days ago

Gurugram Haryana, India Culture Holidays Pvt ltd Full time

**Job description**

**Job Title**: Ticketing Executive (International Markets)
**Location**: Udyog Vihar Phase v - Gurugram
**Company**: Culture Holidays Pvt. Ltd.
**Industry**: Travel & Tourism
**Experience**: 1-5 years
**Employment Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Handle domestic and international air ticket bookings using GDS systems (e.g., Amadeus, Galileo, Sabre).
- Provide clients with accurate fare quotes, itinerary options, and visa/travel documentation advice.
- Manage flight ticket issuance, re-issuance, date changes, cancellations, and refunds.
- Ensure all bookings comply with travel policies and regulatory requirements.
- Coordinate with airlines and travel partners to resolve booking issues or customer concerns.
- Maintain client records, update reservation details, and follow up on payment collections.
- Keep up to date with airline rules, fare structures, travel trends, and promotional offers.
- Collaborate with the sales and customer service teams to ensure smooth travel arrangements.

**Requirements**:

- Proven experience (1-5 years) in ticketing or travel operations.
- Proficiency in using GDS platforms like Amadeus, Galileo, or Sabre.
- Knowledge of airline fare rules, ticketing procedures, and refund policies.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment.
- Graduate in Travel & Tourism or a related field is preferred.
- **responsibilities**

**Why Join Us?**
- Be part of a forward-thinking, innovation-driven travel tech company.
- Work on global projects that shape next-generation travel experiences.
- Collaborative and inclusive environment that values growth and innovation.
- Flat hierarchy with direct access to leadership.
- Continuous learning through access to certifications, training, and development. Employee Benefits:

- Provident Fund (PF): Retirement benefits per statutory norms.
- Medical Insurance: Comprehensive coverage for employees
- Flexible Work Environment: o Monday to Friday: Work from Office (WFO)
- Saturday: Work from Home (WFH) o Sunday: Weekly Of

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift

Work Location: In person

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