Operations Executive Reservations

3 weeks ago

Gurugram, India 30 Sundays Full time

Job Title: Operations Executive (Reservations)

Company: 30 Sundays

Location: Gurgaon

Mode: Hybrid

Position Type: Full-Time

Department: Operations

About Us :

30 Sundays is a travel company that creates unforgettable vacations just for couples. Founded by alumni from Apple, BCG, University of Michigan, IIT, and IIM, we are revolutionizing the couple vacation experience. Backed by investors like InfoEdge Ventures, First Cheque, and Eximius Ventures, our core team brings over 10 years of expertise from leading travel businesses like Oyo, Travel Triangle, and Shuttl. We believe that spending quality time together strengthens relationships. Unlike traditional travel package companies that try to cater to everyone, allows us to provide high-quality, personalized experiences. tailored just for them.

Key Responsibilities:

● Handle international flight, hotel, and land component reservations.

● Optimize bookings for cost-effectiveness and efficiency.

● Prepare quotations and ensure competitive pricing.

● Generate vouchers and necessary travel documents.

● Manage and resolve reservation queries promptly.

● Maintain up-to-date destination knowledge to provide expert advice.

● Coordinate with suppliers, hotels, and airlines for seamless travel arrangements.

● Ensure accuracy in booking details and maintain detailed records.

● Support internal teams in delivering top-tier customer experience.

Requirements
:

● 1-3 years of experience in travel operations, reservations, or related fields.

● Strong knowledge of flight, hotel, and land reservations.

● Proficiency in flight booking platforms, hotel booking platforms, and land arrangements.

● Excellent problem-solving skills and ability to handle customer queries professionally.

● Strong communication and interpersonal skills.

● Ability to work independently and in a team-oriented environment.

● Attention to detail and a customer-first approach.

What We Offer:

● Competitive salary package.

● Hybrid work model for a balanced work-life experience.

● Opportunity to work with a dynamic and growing travel company.

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