
Provider Support Technician
2 days ago
Description
Job Title: Support Technician
Reports to: Service Operations Manager
DMG (Divisions Maintenance Group) is on track to have record-breaking growth in terms of both revenue and job growth. As DMG develops its products and services to better serve our providers and technicians with a focus on retaining engaged, active users that deliver quality. This role is a great entry way into the IT and Product Industry, it providers ample opportunity to gain experience and advance in either field.
This role provides frontline support, with minimal supervision, in a service desk environment to assist external providers in the use of our proprietary software systems and mobile apps through verbal and electronic communications. The primary focus of this role is to act as an intake for external users support requests with a customer centric mindset in support of external and internal DMG customers.
Duties/Responsibilities
Required Skills/Abilities:
Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent documentation skills Professional and pleasant telephone manner. Ability to explain technical issues to technical and nontechnical employees and customers. Demonstrated ability in relation to information technology and systems. Strong analytical and problem-solving skills. Proficient with Microsoft Office Suite or related software. Proficient with or the ability to quickly learn an array of computer hardware and software.Education and Experience:
High School Diploma or GED; Bachelor’s Degree preferred. 2+ years technical customer service experience for supporting end users of a product.DMG is an equal opportunity employer.
-
Provider Support Technician
1 day ago
Bengaluru, Karnataka, India Divisions Maintenance Group Full time**Title**:Provider Support Technician **Reports To**:Provider Success Manager **Department**:Product & Engineering **Location**:Cincinnati, OH **Position Status**:Hourly Non-Exempt **About DMG**: Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are...
-
Provider Support Technician
1 week ago
Bengaluru, Karnataka, India Divisions Maintenance Group Full time ₹ 1,04,000 - ₹ 1,30,878 per yearTitle: Provider Support TechnicianReports To: Provider Success ManagerDepartment: Product & EngineeringLocation: Cincinnati, OHPosition Status: Hourly Non-ExemptAbout DMG:Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.We are leading the way with our...
-
Provider Support Technician
5 days ago
Bengaluru, Karnataka, India Divisions Maintenance Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDescriptionTitle:Provider Support TechnicianReports To:Provider Success ManagerDepartment:Product & EngineeringLocation:Cincinnati, OHPosition Status:Hourly Non-ExemptAbout DMG:Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.We are leading the way with our...
-
Provider Support Technician
2 weeks ago
Bengaluru, India Divisions Maintenance Group Full timeDescriptionTitle:Provider Support Technician Reports To:Provider Success Manager Department:Product & Engineering Location:Cincinnati, OH Position Status:Hourly Non-Exempt About DMG:Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country. We are leading the way with our...
-
IT Support Technician
1 week ago
Bengaluru, Karnataka, India Booking Holdings Full timeRole Description: IT Support Technician - Booking Holdings - Booking Holdings Bengaluru is a Center of Excellence based in Bengaluru, India and a legal entity of Booking Holdings Inc. The Center was created to support the increasing business demands of the Booking Holdings Brands. The Center of Excellence provides access to specialized and highly skilled...
-
Support Technician
2 weeks ago
Bengaluru, Karnataka, India Nielsen Full time**ABOUT THIS JOB**: Nielsen is a tech company backed by over a century of forward momentum to show the world what’s next while continuing to deliver world-class technical support to our clients and colleagues — and we couldn’t do it without our support technicians. In Nielsen, we are the market leader that drives content ratings across virtually all...
-
IT Field Support Technician
1 day ago
Bengaluru, India Zones Full timeDescription Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an...
-
IT Field Support Technician
2 days ago
Bengaluru, India Zones Full timeDescription Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an...
-
IT Field Support Technician
2 weeks ago
Bengaluru, India Zones Full timeDescription Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned...
-
IT Support Technician
4 days ago
Bengaluru, Karnataka, India Booking Holdings Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob OverviewAs part of our Booking Holdings India team, you will have the opportunity to be a part of the worlds leading provider of online travel, with a mission of making it easier for everyone to experience the world through six-primary consumer facing brands: , Priceline, Agoda, KAYAK, OpenTable and We believe that the passion and talent of our people is...