Customer Support Executive

2 weeks ago

Bengaluru, Karnataka, India MEDGENOME Full time

Find your next role with MedGenome Labs Ltd. We are the market leader in clinical genomic space in India and offers a comprehensive range of diagnostic services to doctors and researchers. We operate the largest CAP accredited Next Generation Sequencing (NGS) lab in Southeast Asia housing cutting-edge genome sequencing platforms. MedGenome is the founding member of GenomeAsia 100K, an initiative to sequence 100,000 Genomes in Asia.

We have an exciting opportunity for the position of Customer Support Executive in Bengaluru location. It is a full time and work from office opportunity.

Skills and Experience Required:

  • 2+ years of experience in Customer Support in the Hospital or Diagnostic Segment.
  • Tracking all shipment boxes
  • Diligently going over the check list when samples arrive
  • Maintaining perfect records of all samples received
  • Recording and managing every sample in the Laboratory Information and Management System (LIMS)
  • Communicating with clinicians through emails and telephonic conversation regarding samples
  • Handing over the samples for further processing to the laboratory team.
  • Generating daily MIS reports and other adhoc reports as per requirements

Educational Qualification:

Bsc or Diploma in Medical Laboratory

If you are interested in this position, please click the APPLY NOW button for immediate employment consideration. We regret that due to volume of response, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful.

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