Key Account Manager Retail

3 days ago


Mumbai, India TVS Electronics Full time

Key Account Manager – RetailLocation: MumbaiExperience: 5–10+ yearsIndustry: Retail Technology / POS / AIDC SolutionsAbout the RoleTVS Electronics is seeking a dynamic and results-driven Key Account Manager to manage and grow strategic retail accounts. The role focuses on POS hardware, AIDC solutions, and Retail Software ISVs, ensuring long-term engagement with large enterprise customers in Retail and QSR segments.Key Responsibilities- Own and drive B2B sales for TVS Electronics’ retail solutions. - Manage and grow key accounts in Retail and Quick Service Restaurant (QSR) segments. - Build and maintain strong relationships with decision-makers in enterprise accounts. - Identify new business opportunities and expand revenue within existing accounts. - Lead sales presentations, product demonstrations, and negotiations. - Collaborate with cross-functional teams (Pre-Sales, Operations, Support) to ensure successful implementation and customer satisfaction. - Track sales performance, pipeline, and forecasts; report to management regularly.Desired Profile- 5–10+ years of experience in B2B sales, preferably in POS hardware, AIDC solutions, or Retail Software ISVs. - Strong network in the retail ecosystem, including decision-makers in Retail & QSR. - Proven ability to handle key accounts and drive long-term customer engagement. - Excellent communication, negotiation, and presentation skills. - Self-motivated, result-oriented, and capable of working independently and within a team. - Understanding of retail technology trends, POS hardware, and software solutions is a plus.Education- Bachelor’s degree in business, Commerce, Electronics, IT, or related field. MBA is a plus.



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