Key Account Manager Retail

3 days ago

Mumbai, Maharashtra, India TVS Electronics Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Key Account Manager – Retail

Location:
Mumbai

Experience:
5–10+ years

Industry:
Retail Technology / POS / AIDC Solutions

About the Role

TVS Electronics is seeking a
dynamic and results-driven Key Account Manager
to manage and grow strategic retail accounts. The role focuses on
POS hardware, AIDC solutions, and Retail Software ISVs
, ensuring long-term engagement with large enterprise customers in Retail and QSR segments.

Key Responsibilities

  • Own and drive
    B2B sales
    for TVS Electronics' retail solutions.
  • Manage and grow
    key accounts
    in Retail and Quick Service Restaurant (QSR) segments.
  • Build and maintain strong
    relationships with decision-makers
    in enterprise accounts.
  • Identify new business opportunities and expand revenue within existing accounts.
  • Lead
    sales presentations, product demonstrations, and negotiations
    .
  • Collaborate with cross-functional teams (Pre-Sales, Operations, Support) to ensure successful implementation and customer satisfaction.
  • Track sales performance, pipeline, and forecasts; report to management regularly.

Desired Profile

  • 5–10+ years
    of experience in B2B sales, preferably in
    POS hardware, AIDC solutions, or Retail Software ISVs
    .
  • Strong
    network in the retail ecosystem
    , including decision-makers in Retail & QSR.
  • Proven ability to
    handle key accounts
    and drive long-term customer engagement.
  • Excellent
    communication, negotiation, and presentation skills
    .
  • Self-motivated, result-oriented, and capable of working independently and within a team.
  • Understanding of
    retail technology trends
    , POS hardware, and software solutions is a plus.

Education

  • Bachelor's degree in business
    , Commerce, Electronics, IT, or related field
    . MBA is a plus.

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